Balfour Beatty Investments - North America
Residential Maintenance Technician
Who We Are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits:
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs, and ensure all resident service requests and other community maintenance is completed in a timely manner
What you'll be doing
Provide maintenance support for general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs.- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
- High School diploma or GED required
- Minimum of 2 years maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Must have an active and valid driver’s license
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
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Freqently Asked Questions
In Franklin, TN, a Residential Maintenance Technician typically specializes in electrical, plumbing, and carpentry skills tailored to residential properties. Unlike commercial roles, this position demands swift, on-site repairs to maintain homes, often requiring multi-disciplinary troubleshooting within tight timeframes to meet resident satisfaction.
Starting as a Residential Maintenance Technician opens pathways towards supervisory roles in property maintenance or specialized trades like HVAC or electrical systems. Gaining certifications and expanding skill sets can lead to positions such as Maintenance Supervisor or Facilities Manager, especially in growing residential communities like those managed by Balfour Beatty.
Daily tasks often include diagnosing and repairing HVAC, electrical, and plumbing issues within a residential community. The role involves responding to resident requests promptly, performing inspections, and ensuring safety protocols are followed, often with rotating on-call duties to maintain 24/7 coverage.
Balfour Beatty emphasizes a culture of caring, which means their technicians not only fix issues but also foster positive resident experiences through empathy and professionalism. This approach requires technicians to balance technical repairs with excellent customer service, enhancing community living.
Technicians must adapt to a rotating on-call schedule ensuring 24/7 maintenance availability, handle diverse maintenance requests across multiple disciplines, and consistently uphold company safety and environmental policies, all within a community-focused environment that prioritizes resident satisfaction.
While a high school diploma and valid driver’s license are required, certifications in electrical, plumbing, or HVAC can significantly boost a technician’s effectiveness and career prospects with Balfour Beatty, especially in Franklin’s competitive maintenance market.
Franklin’s expanding residential developments have increased the need for skilled maintenance technicians. Local employers seek candidates with versatile repair skills and a commitment to resident care, making this a promising area for technicians looking to establish or grow their careers.
Salaries for Residential Maintenance Technicians in Franklin typically range between $40,000 and $52,000 annually, reflecting local living costs and industry standards. Balfour Beatty also offers bonuses and comprehensive benefits, enhancing overall compensation.
Balfour Beatty integrates community care deeply into its maintenance roles, prioritizing resident relationships alongside technical duties. This dual focus means technicians contribute to both physical upkeep and an elevated living experience, a blend not always emphasized by competitors.
Beyond salary, Balfour Beatty offers discretionary bonuses, comprehensive medical and dental coverage starting promptly after hire, employer-matched 401k, paid life insurance, and generous PTO including volunteer days, creating a supportive environment for maintenance staff.
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