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Retail Sales Associate
American Freight
Location : Springfield, MO, 65806
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Springfield's retail sector is moderately competitive, with American Freight among key employers seeking retail sales associates. Local candidates with flexible availability and strong customer service skills tend to have an advantage, as stores value adaptability to day, evening, and weekend shifts.
While formal certifications aren't mandatory for retail sales associates in Missouri, having credentials like customer service or sales training certificates can enhance your profile. Employers like American Freight appreciate candidates who demonstrate ongoing learning to better assist customers and handle sales technology.
Emphasize your ability to identify customer needs, product knowledge, and proficiency with point-of-sale systems. Demonstrating teamwork and adaptability for flexible shifts also resonates well with employers like American Freight in Springfield, where customer experience drives sales.
Starting as a retail sales associate at American Freight can lead to roles in retail operations or management. The company supports skill development, enabling motivated associates to progress into supervisory or specialist positions within their store network.
A retail sales associate primarily focuses on driving sales and assisting customers with purchases, while a retail service associate may concentrate more on customer service tasks like returns and inquiries. Both roles require strong communication but differ slightly in sales versus service emphasis.
American Freight offers both full-time and part-time retail sales associate opportunities, accommodating flexible scheduling needs. Full-time roles often demand availability across day, evening, and weekends, whereas part-time positions provide more adaptable hours suitable for various lifestyles.
Retail sales associates at American Freight receive ongoing training to navigate point-of-sale systems efficiently and leverage online tools to enhance customer experiences. This tech-savvy approach helps associates provide solutions when products aren't in-store, improving service quality.
Retail sales associates in Springfield, Missouri, including those at American Freight, generally earn between $11 and $15 per hour. Factors like experience, shift flexibility, and performance can influence earnings, with some positions offering opportunities for bonuses based on sales achievements.
Springfield, MOPopular Searches for Retail Sales Associate