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Retail Sales Associate
American Freight
Location : Newburgh, IN, 47630
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
American Freight offers flexible scheduling options for part-time retail sales associates in Newburgh, IN, catering to varied availability including day, evening, and weekend hours. This flexibility helps employees balance work with personal commitments while supporting store operations effectively.
Retail sales associates at American Freight leverage website navigation and in-store technology to enhance customer experiences. By accessing product availability online and using point-of-sale systems efficiently, associates provide timely solutions even when items aren’t physically in stock.
Effective communication, proactive problem-solving, and adaptability to technology stand out in Newburgh’s retail sector. Additionally, multitasking between customer service, inventory management, and sales transactions boosts employability for retail sales associate roles.
While retail sales associates focus primarily on direct customer engagement and sales activities, retail operations associates emphasize inventory control, merchandising, and store logistics. Both roles are crucial, but sales associates in Indiana concentrate more on driving profitable transactions.
Absolutely, American Freight actively promotes a diverse workplace and ensures equal employment opportunities. Their hiring practices in Newburgh comply with federal and state laws, fostering an inclusive environment for retail sales associates of all backgrounds.
Retail sales associates in Newburgh typically earn between $11 and $15 per hour, depending on experience and schedule. American Freight offers competitive pay aligned with local market standards, with opportunities for performance-based incentives.
Newburgh’s compact layout often results in shorter commute times for retail associates compared to larger cities. This accessibility can enhance job satisfaction and punctuality, making retail sales positions in the area more appealing for local job seekers.
While formal certifications aren't mandatory, completion of retail training programs or customer service workshops can boost a candidate’s profile in Newburgh. American Freight also provides on-the-job training to ensure associates meet role expectations efficiently.
Retail sales associates at American Freight can pursue growth into supervisory or management roles by consistently exceeding performance goals and engaging in ongoing training. The company values internal promotion, rewarding dedication and skill development.
American Freight fosters a collaborative environment where retail sales associates partner closely with team members and management. This culture emphasizes respect, diversity, and ongoing learning, which contributes to a supportive and motivating workplace in Newburgh.
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