Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Tallahassee, retail sales roles often require weekend availability to meet peak shopping demands, especially at stores like American Freight. Flexibility with days and evenings is common, enabling associates to support customer needs during busy periods and maintain store performance.
Tallahassee's retail sector shows steady hiring for sales associates, driven by local demand and university population. While opportunities exist, candidates with strong customer service skills and flexible schedules stand out amid moderate competition.
Effective communication, product knowledge, and the ability to use point-of-sale systems are key skills for retail sales associates. Candidates who also adapt quickly to technology and collaborate with team members typically excel in sales-driven environments.
Retail sales associates often progress into roles like department supervisor or store manager. Gaining expertise in customer relations, inventory management, and meeting sales targets can unlock opportunities within retail operations.
A retail sales associate’s day usually blends customer engagement, restocking merchandise, and processing transactions. Maintaining an organized sales floor and assisting teammates are crucial for delivering a seamless shopping experience.
American Freight invests in structured training programs to equip retail sales associates with product knowledge and sales techniques, ensuring associates can meet performance goals and support customer needs effectively.
At American Freight, retail associates benefit from flexible scheduling options and a focus on proactive customer service, creating a supportive environment that values diversity and teamwork in a fast-paced retail setting.
Retail sales associates in Tallahassee typically earn between $11 and $15 per hour, depending on experience and store policies. American Freight’s pay aligns with local market standards and may include performance incentives.
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