Restaurant Shift Supervisor
Naperville, IL, US, 60540-5452
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $16.00 - $16.00 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Job Segment:Food Service, Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
In Naperville's busy food scene, a Restaurant Shift Supervisor must balance fast-paced service with team motivation. Managing diverse customer preferences while maintaining high energy ensures smooth shift operations, reflecting local expectations for exceptional dining experiences.
Effective communication, strategic task delegation, and calmness under pressure set a Restaurant Shift Supervisor apart. This role demands tactical decision-making on the floor and hands-on coaching to inspire crew members, bridging manager directives and frontline execution.
Many shift supervisors advance to general manager or regional leadership roles, leveraging operational expertise and team-building skills acquired on shift. Internal promotions are common, especially in companies like MOD SUPER FAST PIZZA, supporting growth through mentorship and experience.
MOD SUPER FAST PIZZA fosters leadership by promoting from within and emphasizing personalized coaching. Shift supervisors receive ongoing support to develop management skills, enabling them to cultivate a positive workplace culture aligned with the company’s inclusive mission.
MOD SUPER FAST PIZZA emphasizes a socially conscious culture where employees are empowered to contribute beyond just food prep. Supervisors lead with values-driven service and teamwork, creating an atmosphere that blends fast-casual efficiency with meaningful community impact.
Shift supervisors at MOD SUPER FAST PIZZA in Naperville earn around $16.00 per hour plus tips. This wage aligns with local market standards for food service supervisory roles, supplemented by benefits like paid sick leave, vacation, and healthcare eligibility.
Naperville’s suburban layout means most supervisors rely on personal vehicles or public transit, with commute times varying widely. Understanding peak traffic patterns and parking availability near MOD SUPER FAST PIZZA locations can improve punctuality and shift readiness.
Naperville's expanding hospitality sector shows steady demand for shift supervisors, driven by growing restaurant openings and chains like MOD SUPER FAST PIZZA. Candidates with leadership and customer service experience are highly sought to maintain quality and operational flow.
Candidates should have at least one year of restaurant leadership or customer service experience, showcasing skills in coaching, training, and multitasking under pressure. Being at least 18 years old is required, along with a strategic mindset to manage dynamic shift operations.
Supervisors embody MOD’s commitment to inclusivity and community by modeling service-oriented leadership and fostering a positive team vibe. Their role includes motivating crew members to deliver personalized pizza experiences, reflecting the brand’s mission to make every guest feel welcome.
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