Shift Supervisor
Downers Grove, IL, US, 60515
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $16.00 - $16.00 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Nearest Major Market:ChicagoJob Segment:Chef, Culinary, Hospitality, Operations
Freqently Asked Questions
In Downers Grove, a Shift Supervisor maintains efficiency by coordinating team tasks, managing customer flow, and adapting quickly to unexpected challenges. Effective leadership during peak times ensures that MOD SUPER FAST PIZZA delivers personalized service without delays, keeping both crew morale and guest satisfaction high.
Key leadership traits include strong communication, patience, and the ability to motivate diverse teams. At MOD SUPER FAST PIZZA, supervisors model company values, coach employees effectively, and foster a collaborative environment where every team member feels empowered to contribute.
MOD SUPER FAST PIZZA promotes over 70% of its leaders internally, offering Shift Supervisors a clear path to higher management roles. Demonstrating operational excellence and strong team leadership often leads to opportunities such as General Manager positions or specialized operational roles.
Downers Grove has moderate demand for supervisory roles in the hospitality sector. Employers like MOD SUPER FAST PIZZA seek candidates with customer service experience and leadership skills. Candidates with a solid background and local availability typically find better chances amid steady competition.
While formal certifications aren't mandatory, having food safety training (such as ServSafe) and leadership development courses can enhance a candidate's profile. Illinois employers appreciate supervisors who combine operational know-how with compliance awareness to ensure quality and safety.
MOD SUPER FAST PIZZA emphasizes a socially conscious culture and personalized customer experience, contrasting with the corporate environments of CVS or Starbucks. Shift Supervisors here engage more in food preparation leadership and community-focused initiatives, blending operational duties with a strong team vibe.
Downers Grove’s diverse customer base and local tastes require supervisors to adapt pizza offerings and service styles accordingly. Balancing rapid service with high personalization amid a suburban market demands both strategic thinking and hands-on coaching to meet community expectations.
Shift Supervisors at MOD SUPER FAST PIZZA in Downers Grove earn $16.00 per hour plus tips, which can significantly boost overall earnings. This pay rate aligns with regional standards for fast-casual leadership roles, making it a viable option for candidates seeking both stable wages and performance-based income.
Daily duties include directing the squad crew, ensuring pizza quality, managing shift energy, coaching employees, and maintaining operational standards. Shift Supervisors act as role models, balancing hands-on food preparation with leadership responsibilities to deliver a memorable guest experience.
Shift Supervisors enjoy paid sick leave, vacation accrual, free meals, pet insurance, discounted gym access, counseling sessions, and eligibility for medical, dental, vision insurance, plus 401(k) retirement plans. These benefits support a well-rounded work-life balance tailored to the fast-paced restaurant environment.
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