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Operations Director
Balfour Beatty Campus Solutions
Location : Pueblo, CO, 81003
Job Type : Full Time / Part Time
Salary : $118,000 yr
Date Posted : 2 December 2025
Balfour Beatty Investments - North America
Operations Director - Property Management
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Operations Director is the installation leader and provides strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The Operations Directors achieves results that promote business success through leading their teams in our company’s We Care culture.
What you'll be doing
- Accountable for achieving budgeted occupancy and setting/implementing marketing strategy.
- Ensure property’s adherence to all company policies.
- Set business priorities, supervises leasing and prospect management, and oversees maintenance performance. Responsible for providing assurance on completeness and accuracy of the underlying transaction data in Yardi.
- Collaborates with Facility management on outstanding maintenance issues, identifying reoccurring maintenance problems, and developing proactive solutions.
- Ensures all operational metrics and maintenance metrics are achieved in accordance with business agreements.
- Foster and embody a WeCare Culture.
- Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals.
- Lead and development team members to achieve personal and professional growth within our WeCare culture through mentorship and direction.
- Manages team and business priorities through feedback to improve team performance, building relationships and problem solving.
- Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, key internal stakeholders, to achieve company and installation goals.
- Take initiative to obtain and action all feedback from key stakeholders above
- Responsible for developing the annual budget and achieving the monthly financial targets.
- Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures.
- Processing various financial tasks to include payables and receivables.
- Supports Project Development team as requested for Service partner data calls, meetings, schedules, and visits
Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 50 lbs.
Typical Work Conditions: Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.
Who we're looking for
- High School Diploma or GED.
- Associate’s or Bachelor’s degree is preferred
- 5 years of property management, hospitality management, military or related industry
- 3 years of people management
- Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability
- Strong financial acumen
- Prove ability to create and maintain budgets and forecasting
- Results Driven and detail oriented
- Ability to communicate effectively and speaks and writes with ease, clarity, and impact
- Ability to manage competing priorities
- Ability to create and foster partnership
- Ability to listen attentively and be empathetic
- Possession of a valid state issued Driver’s License and safe driving record are required.
- Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Pay Rate: $118,000 yr.
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Freqently Asked Questions
In Pueblo, CO, Operations Directors often navigate a close-knit community environment, fostering stronger local partnerships and adapting leadership styles to a smaller labor pool. This contrasts with larger cities where scale and diversity require broader strategic delegation and complex stakeholder management.
Pueblo's property management market is experiencing steady demand for Operations Directors, driven by community development projects and military housing needs. Candidates with strong financial and team leadership skills tend to be prioritized, reflecting the region's emphasis on sustainable growth and resident satisfaction.
Proficiency in budget management, strategic marketing, and team development are key to standing out. Additionally, the ability to foster a collaborative culture and navigate complex operational challenges equips aspiring Operations professionals for leadership roles.
Operations Directors uniquely balance hands-on facility oversight with strategic business planning. Unlike some directors focused solely on finance or marketing, they integrate maintenance, leasing, and team leadership to ensure operational excellence and resident satisfaction simultaneously.
Credentials like the Accredited Residential Manager (ARM) or Certified Apartment Manager (CAM) are highly regarded, signaling specialized property management expertise. These certifications demonstrate a candidate’s commitment to industry standards and operational best practices.
At Balfour Beatty Campus Solutions, the Operations Director cultivates a 'We Care' culture emphasizing empathy and creativity in community management. This focus on resident and partner relationships sets it apart from more transactional roles in property operations.
The company offers comprehensive benefits, including discretionary bonuses and robust PTO, while providing resources for professional growth. This supportive environment enables Operations Directors to lead effectively, balance financial targets, and develop high-performing teams.
The position offers a competitive annual salary of approximately $118,000, reflecting the role's seniority and the cost of living in Pueblo. This compensation aligns with the specialized leadership and financial acumen required for successful property management.
Yes, managing properties in Pueblo involves addressing seasonal maintenance demands and fostering community engagement in a smaller market. Directors must be proactive in solving recurring issues while tailoring services to resident expectations distinctive to this locale.
Successful leaders in Pueblo exhibit strong decision-making, empathetic communication, and adaptability. They build partnerships across diverse stakeholders, mentor teams with a focus on personal growth, and maintain accountability to drive operational success in a community-centric environment.
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