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Retail Sales Associate
American Freight
Location : Signal Mountain, TN, 37377
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Thriving as a retail sales associate in Signal Mountain requires strong interpersonal communication, product knowledge, and adaptability to flexible scheduling. Familiarity with point of sale systems and a proactive approach to customer needs help associates meet sales targets and enhance shopper satisfaction in this market.
Retail sales roles often serve as gateways to supervisory or store management positions. Gaining expertise in merchandise, mastering sales techniques, and demonstrating leadership at American Freight can open doors to roles like sales specialist or assistant manager within the retail industry.
Daily tasks involve greeting customers, identifying product preferences, stocking merchandise, and processing transactions. Associates balance sales goals with maintaining an orderly sales floor, utilizing technology for inventory checks, and collaborating with team members to deliver seamless service.
Retail positions in Signal Mountain have seen steady demand due to the area's growing retail sector. Employers like American Freight often seek candidates who offer availability during peak hours, including evenings and weekends, reflecting local shopping patterns and staffing needs.
Most retail associates in Signal Mountain experience manageable commutes within the town or nearby Chattanooga. Scheduling flexibility is common, with shifts spanning days, evenings, and weekends to accommodate varied customer traffic and personal availability.
American Freight emphasizes consultative selling and a clean, well-merchandised environment. Their retail sales associates engage customers with product expertise and leverage technology to enhance in-store and online shopping experiences, aligning with the company’s customer-first philosophy.
At American Freight, retail sales associates benefit from flexible scheduling options for part-time roles and comprehensive training programs. The company values teamwork and technology use, offering a supportive atmosphere to develop sales skills and advance within the retail sector.
Retail sales associates in Signal Mountain typically earn between $11 and $15 per hour, depending on experience and hours worked. American Freight’s compensation aligns with regional standards, often supplemented by performance incentives and potential overtime during busy seasons.
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