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Retail Sales Associate
American Freight
Location : Owens Cross Roads, AL, 35763
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Successful Retail Sales experts in Owens Cross Roads excel in customer engagement, product knowledge, and adaptability to technology like POS systems. Understanding local customer preferences and maintaining merchandising standards are crucial to boost sales and ensure repeat business in this Alabama community.
During busy periods, Retail Sales Associates juggle multiple tasks such as assisting customers with product choices, managing transactions swiftly, restocking shelves, and keeping displays orderly. Effective multitasking and quick problem-solving skills help maintain a positive shopping atmosphere and meet sales targets.
Retail Sales positions often serve as stepping stones to supervisory or managerial roles. Gaining expertise in customer service, inventory management, and sales strategies can open pathways to store management or specialized sales consulting, enriching long-term career growth in retail.
Owens Cross Roads shows steady demand for retail associates, often favoring candidates with flexible availability due to weekend and evening shifts. Unlike larger cities, competition may be less intense, allowing local candidates to leverage community connections and tailored customer service skills.
Retail Sales Associates in Owens Cross Roads typically earn between $11 and $15 per hour, depending on experience and company policies. American Freight offers competitive wages aligning with regional standards, often supplemented by performance incentives and opportunities for raises.
American Freight emphasizes flexible scheduling and continuous training for its Retail Sales Associates, fostering skill development and work-life balance. Their commitment to proactive customer service and supportive team environments sets them apart within the Owens Cross Roads retail market.
At American Freight, associates engage directly with diverse product lines and leverage technology to enhance customer experiences, unlike more traditional retail settings. The company values teamwork and offers hands-on learning opportunities to boost both sales skills and career progression.
The retail sector in Owens Cross Roads is moderately competitive, with steady openings influenced by seasonal demand. Candidates with flexible availability and strong customer service abilities tend to have an advantage when applying for retail associate positions.
While formal certifications are not mandatory, courses in customer service, retail management, or familiarity with point-of-sale software can enhance employability. Local workshops or community college classes in Alabama focusing on retail skills may also provide a competitive edge.
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