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Quality Assurance Supervisor

Quality Assurance Supervisor

Salary : $70,000.00 + 12% 401K + 10% -15% Quarterly Bonuses

JOB SUMMARY:

The Quality Assurance Supervisor is a hands-on leader responsible for ensuring product quality and compliance with ASTM-F432 standards, customer specifications, and internal procedures. This position oversees all inspection and testing activities for purchased, in-process, and finished products used in strata control applications for the mining and tunneling industries. The ideal candidate demonstrates strong technical ability, data-driven decision-making, and a positive, strategic leadership mindset to drive continuous improvement and uphold quality excellence across the facility.

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

· High School Diploma or GED required; Associate Degree or Technical Certification in Quality or Manufacturing preferred

· 2+ years of experience in quality assurance or manufacturing leadership (metal manufacturing, forging, or stamping preferred)

· Familiarity with ISO 9001 quality systems and OSHA regulations, A plus

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JOB REQUIREMENTS:

· Strong leadership, coaching, and problem-solving abilities with a positive, strategic mindset

· Strong understanding of metal manufacturing processes, inspection methods, and quality testing equipment

· Proficiency in Microsoft Office applications, including Outlook, Excel, and Word (ability to input data, analyze trends, and create charts such as control charts and Pareto analyses)

· Excellent attention to detail with a focus on accuracy, consistency, and compliance

· Effective written and verbal communication skills for collaborating with operators, supervisors, and management

· Demonstrated leadership skills with the ability to coach employees, foster accountability, and lead by example

· Strategic mindset for identifying root causes, implementing corrective actions, and driving continuous improvement

· Strong organizational and problem-solving skills; ability to balance multiple priorities in a fast-paced production environment

· Dependable, punctual, and able to work flexible shifts as required

· Dependability to be consistently at work and on time with the ability to work a flexible schedule that may include all shifts (coverage or training).

· Manual dexterity, close visual acuity and upper limb coordination with light/medium (5-30 lbs) lifting capability during normal phase duties

· Ability to sit or stand as needed

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RESPONSIBILITIES:

· Supervise Quality Technicians performing inspection and quality control actions on raw materials, in-process components, and finished products

· Monitor daily quality operations to ensure ASTM-F432 standards and customer specifications are consistently met

· Operate and oversee use of quality testing equipment; ensure equipment calibration and proper usage

· Compile and analyze inspection data using Excel; prepare and present quality metrics, trends, and control charts to management

· Investigate and document nonconformances; identify root causes and lead corrective and preventive actions

· Coach and mentor team members to build skill sets, reinforce quality expectations, and promote a culture of continuous improvement

· Collaborate with production leadership to drive proactive quality improvements and reduce variation in manufacturing processes

· Ensure compliance with ISO 9001 standards and internal documentation requirements

· Maintain a clean, organized, and safe work environment that reflects company 5S and safety expectations

· Conduct employee performance reviews and participate in hiring, training, and disciplinary processes