Restaurant General Manager
Little Rock, AR, US, 72204
PURPOSE OF YOUR WORK
At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
- Meeting budgeted sales and profits by managing all aspects of the P&L.
- Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency.
- Determining staffing needs and hiring the right candidates for the right position.
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
- Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations.
- Providing regular feedback and coaching to employees on their performance.
- Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests!
WHAT’S IN IT FOR YOU?
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s.
- Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all-expenses paid annual cruise.
YOU'VE GOT THIS?
- High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified.
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills.
- Microsoft Office and general systems experience.
- Strong verbal and written communications skills.
- Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.
REQ# 8253
LOC# [[location]]
Nearest Major Market:Little RockJob Segment:Fast Food, Restaurant, Restaurant Manager, General Manager, Food Service, Hospitality, Management
Freqently Asked Questions
Strong communication, decisive problem-solving, and team motivation skills stand out as crucial for a Restaurant General Manager in Little Rock. These traits help maintain smooth operations, boost staff morale, and ensure the restaurant meets its sales and guest satisfaction targets consistently.
A General Manager’s day often shifts between overseeing staff, analyzing sales data, and troubleshooting operational challenges. At Checkers, the role demands adaptability to fluctuating customer flow, ensuring quality service while managing budgets and employee training effectively.
Restaurant General Managers can progress to regional management, corporate leadership, or specialized operational roles. Success depends on demonstrated sales growth, team development, and operational excellence, making this position a solid stepping stone within food service management.
Food safety certification is highly valued in Little Rock’s restaurant scene, reflecting health compliance and operational standards. Additional credentials in hospitality management or customer service can also enhance credibility and open doors to leadership opportunities.
Managers at Checkers must balance rapid service demands with delivering a safe, engaging environment. Challenges include staffing consistency, adapting to local customer preferences, and meeting aggressive sales goals while upholding company values like integrity and excellence.
Checkers offers structured training programs, performance coaching, and incentives like bonuses and all-expenses-paid cruises. This focus on development encourages managers to enhance skills, pursue leadership roles, and thrive within a supportive corporate culture.
Little Rock has a steady demand for restaurant management due to its growing food service industry, but competition is less intense than in major hubs like Miami or Atlanta. This balance offers more accessible entry points for qualified managers seeking growth.
In Little Rock, Restaurant General Managers typically earn between $50,000 and $65,000 annually, influenced by experience and restaurant size. Checkers positions often include performance bonuses, enhancing overall compensation in line with regional market rates.
Managers at Checkers should expect variable shifts, including evenings and weekends, to meet operational needs. While demanding, the role’s dynamic environment is balanced by structured training and benefits aimed at supporting employee well-being.
Checkers emphasizes a culture of bold growth, integrity, and service excellence. Managers benefit from comprehensive support, including data-driven operational strategies and motivational incentives, creating a distinctive leadership experience compared to other chains.
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