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Retail Sales Associate
American Freight
Location : Lookout Mountain, TN, 37350
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Working as a retail sales associate in Lookout Mountain requires adapting to a mix of local customer preferences and seasonal shopping trends. The role often involves balancing busy weekend hours with weekday shifts, while providing personalized service that meets regional expectations in Tennessee retail environments.
In Lookout Mountain, retail associates may encounter fluctuating foot traffic due to tourism and local events. This prompts a need for flexibility in managing inventory and customer inquiries, ensuring the sales floor remains organized and responsive during peak times.
Retail sales associates should excel in identifying customer needs quickly and offering tailored solutions. Proficiency with point-of-sale systems, product knowledge, and teamwork are vital skills that elevate sales performance and contribute to a smooth shopping experience.
Career progression often starts with mastering sales techniques and customer service, potentially leading to supervisory roles or specialized positions like inventory management. Continued learning and consistent performance can open doors to higher responsibilities within retail operations.
American Freight emphasizes flexible scheduling and technology use to enhance customer interactions. Associates there engage with merchandise both in-store and online, requiring adaptability to hybrid sales approaches uncommon in traditional retail setups.
Yes, American Freight offers structured training programs designed to keep associates informed about product features and sales strategies. This ongoing education supports staff in maintaining high performance and delivering excellent customer service tailored to their market.
Retail sales associates in Lookout Mountain typically earn between $11 and $15 per hour, influenced by experience and shift flexibility. This range aligns with Tennessee’s retail pay standards while factoring in the region’s cost of living and competitive retail market.
The retail job market in Lookout Mountain sees moderate competition with demand influenced by local tourism and population density. Candidates showcasing strong sales skills and flexibility tend to stand out when applying for retail sales associate roles.
Daily duties include engaging customers to understand their needs, managing transactions accurately, restocking shelves, and maintaining an organized sales floor. These tasks collectively ensure a seamless shopping experience and help meet sales targets consistently.
Associates often use point-of-sale systems and online inventory tools to assist customers effectively. Leveraging these technologies allows them to find products quickly, process sales efficiently, and even suggest alternatives when items are not physically available.
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