Jobloria
Retail Sales Associate
American Freight
Location : Franklin, KY, 42134
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
You are using an unsupported browser.
Freqently Asked Questions
Franklin, KY, maintains steady retail sales opportunities, but nearby hubs like Bowling Green offer a larger market with more openings. This difference affects competition and scheduling flexibility, so candidates often consider commute options or part-time roles to maximize employment prospects in the region.
While formal certifications aren't mandatory for retail sales roles in Franklin, familiarity with Kentucky consumer protection laws and local health and safety standards can enhance performance. Employers appreciate associates who understand regional compliance, improving trust and operational efficiency.
Strong interpersonal communication, adaptability to varied shifts including weekends, and proficiency with point-of-sale technology stand out as crucial. Additionally, understanding customer needs specific to Franklin's demographic helps tailor product recommendations effectively.
Starting as a retail sales associate opens pathways to supervisory roles, inventory management, and eventually store leadership. Gaining experience in customer engagement and sales analytics often accelerates advancement, especially for those demonstrating consistent performance.
Retail sales associates actively engage customers to drive purchases, unlike stock associates who focus on inventory management. Their tasks blend product knowledge application with transaction handling, ensuring an organized sales floor and responsive customer service.
American Freight emphasizes consultative selling combined with technology use to enhance customer experience, including assisting with online product navigation. Flexible scheduling and a strong commitment to diversity also shape a supportive workplace culture.
The company provides structured training programs and encourages ongoing learning to help associates master product knowledge and sales techniques. Collaborative teamwork and performance feedback foster professional growth within the retail environment.
Retail Sales Associates in Franklin, KY typically earn between $10 and $13 per hour, reflecting local cost of living and retail market standards. This is slightly below national averages, but competitive within Kentucky's retail sector, often supplemented by flexible scheduling benefits.
Interviewers usually explore customer service scenarios, ability to handle transactions, teamwork experiences, and availability for varied shifts. Demonstrating knowledge of retail technology and problem-solving aptitude can significantly strengthen candidacy.
The sales floor is designed for customer engagement and streamlined product access, requiring associates to maintain organization and stock visibility. This setup encourages proactive assistance and ensures customers find suitable products quickly, enhancing sales outcomes.
Elizabethtown, KYPopular Searches for Retail Sales Associate