Shift Supervisor
Lewiston, ID, US, 83501
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $15.00 - $15.00 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Nearest Major Market:LewistonJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Effective Shift Supervisors demonstrate calmness under pressure, strategic thinking, and strong coaching abilities. Leading by example with a positive attitude helps maintain high energy and ensures the team delivers personalized, quality service even during peak hours.
In Lewiston, Shift Supervisors often balance community-oriented service with operational tasks. They adapt to local customer preferences, manage smaller teams, and focus on fostering a welcoming atmosphere that reflects the close-knit nature of the area.
While no specific certifications are mandatory in Idaho, familiarity with state health and safety standards is essential. Understanding paid sick leave policies and local labor laws helps supervisors manage shifts compliantly and fairly.
MOD SUPER FAST PIZZA promotes internal advancement, with over 70% of leaders rising from within. Shift Supervisors can progress to General Manager roles or specialized operational positions, benefiting from mentorship and leadership development programs.
Handling high customer volume demands multitasking, quick decision-making, and maintaining team morale. Supervisors must ensure timely pizza production while coaching staff to uphold service quality and personalized customer experiences under pressure.
Lewiston's hiring market for Shift Supervisors is moderately competitive due to its smaller population. However, candidates with leadership experience and customer service skills tend to have an edge given the local demand for quality hospitality management.
Beyond standard benefits, MOD offers free pizza, salad, and beverages during shifts, pet insurance, discounted gym memberships, and free counseling sessions. These perks nurture wellbeing and foster a supportive work culture tailored to employee needs.
At $15.00 per hour plus tips, MOD’s pay aligns with regional averages for restaurant supervisory roles in Lewiston. Combined with benefits like paid vacation and insurance eligibility, the total package remains competitive for entry-level leadership.
MOD emphasizes inclusivity and personalized service, empowering Shift Supervisors to lead with values-driven leadership. The role blends operational management with a social mission, creating a workplace culture focused on community impact and employee growth.
Shift Supervisors set the tone for guest interactions by fostering a positive vibe and coaching their squad to deliver personalized pizzas. Their leadership ensures that every customer feels valued, making pizza ordering an engaging and inclusive event.
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