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Retail Sales Associate
American Freight
Location : Chattanooga, TN, 37402
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Chattanooga, retail sales associates benefit from strong communication abilities, product knowledge of furniture items, and proficiency with point-of-sale systems. Local shoppers often appreciate associates who can suggest tailored solutions and demonstrate familiarity with delivery and installation options, boosting customer satisfaction and sales.
Starting as a retail sales associate in Chattanooga opens paths to supervisory roles, inventory management, or even store management. Gaining expertise in customer relations, sales strategies, and mastering technology tools often leads to promotions within local retail chains like American Freight.
Daily tasks include assisting customers with product selections, managing inventory displays, handling transactions, and collaborating with team members to keep the sales floor organized. Being proactive with technology and staying updated on merchandise helps in delivering a seamless shopping experience.
American Freight emphasizes consultative sales with a focus on furniture and home goods, requiring associates to understand delivery and installation services. The Chattanooga market also demands flexibility in scheduling due to local shopping patterns, including weekends and evenings.
Chattanooga's retail sector shows steady demand for sales associates, fueled by a growing population and retail expansion. While competition exists, candidates with flexible availability and strong customer service skills tend to stand out in hiring processes at stores like American Freight.
Chattanooga retail workplaces often emphasize community engagement and personalized customer care, reflecting the city's more relaxed lifestyle compared to larger metro areas. Associates may find a stronger focus on team collaboration and local customer preferences here.
Retail sales associates in Chattanooga generally earn between $24,000 and $30,000 annually, depending on experience and hours. Positions at companies like American Freight may offer competitive pay aligned with local cost of living and include performance-based incentives.
Yes, American Freight provides structured training programs that cover product features, benefits, and point-of-sale systems. This helps retail sales associates stay informed and deliver accurate advice, which is critical for enhancing customer satisfaction and driving sales.
American Freight offers flexible scheduling options for part-time and full-time retail sales associates, accommodating varied availability including weekends and evenings. This approach helps associates maintain work-life balance while meeting peak store traffic needs.
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