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Assistant Store Manager
American Freight
Location : Kings Mills, OH, 45034
Job Type : Full Time
Salary : $45,000 to $62,000 per year
Date Posted : 2 December 2025
Assistant Store Manager
Posting Details
Job Details
Description
The Assistant Store Manager supports the Store Manager in the achievement of driving sales, credit, miscellaneous revenue, expense management, and planned cost recovery goals. The Assistant Store Manager ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service with both Associate and asset productivity. The Assistant Store Manager ensures that the store's presentation standards are maintained at the highest possible level. The Assistant Store Manager is also a role model within the unit for abiding by and holding others accountable to the overall business practices.
- Leads by example with the highest level of integrity
- Leads the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, inventory shrinkage and Associate morale
- Manages Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve overall individual and store performance
- Selects, coaches, and develops strong and effective management and Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards, which includes taking decisive action with underperformers; and focuses on positioning high performers for growth opportunities within the store
- Supervise a team of associates who provide consultative selling and service for customers, including training, coaching and performance evaluations, utilizing the American Freight Professional Selling Process and Observation Tools.
- Managers all Performance Plans for Improvement (PPI)
- Acts as the Sales Manager on Duty (MOD) when needed
- Manages the customer experience within the store
- Maximizes Furniture Protection Plans (FPP), Financing (AFF), and other Miscellaneous Income opportunities within the store
- Monitors, coaches and reacts to all missed profit/revenue opportunities for the store
- Takes ownership for full implementation of corporate programs and initiatives on merchandising, cost management, productivity, and Associate morale
- Ensures consistency of merchandising execution and operational processes within the store
- Understands and communicates to Territory leaders and Store Operations staff, ideas or activities that would lead to cost recovery improvements
- Ensures that the store operates in full compliance with applicable laws, regulations and Company Code of Conduct and ethics policies
- Provides a safe working environment for both Associates and Customers
- Performs other duties as assigned
As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, achieving sales goals, skill set, level of experience, and cultural fit. The range of starting pay for this role is $45,000 to $62,000 per year.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Kings Mills, OH, has a steady demand for assistant store managers due to its retail growth. Candidates often face moderate competition, but having strong leadership and retail experience can significantly improve hiring chances in this suburban market.
While no mandatory certifications exist locally for assistant store managers in Kings Mills, obtaining credentials in retail management or customer service excellence can boost your profile amidst regional employers valuing formal training.
An effective Store assistant must demonstrate proactive problem-solving, team motivation, and sharp organizational skills to handle inventory, customer interactions, and staff coaching, ensuring seamless store functionality.
Assistant store managers often progress to store manager roles or district leadership positions, leveraging hands-on retail experience and team development skills to climb the retail management ladder.
Though similar, assistant store managers typically have broader oversight including expense control and corporate program implementation, whereas retail assistant managers may focus more narrowly on sales floor supervision.
American Freight emphasizes cost recovery, merchandising excellence, and associate development uniquely, making its Assistant Store Manager role a blend of operational rigor and people-oriented leadership.
The company culture at American Freight prioritizes integrity and accountability, driving assistant store managers to lead by example and uphold high standards in customer service and store performance.
Applicants can anticipate starting salaries between $45,000 and $62,000 annually for Assistant Store Manager roles at American Freight in Kings Mills, with exact pay influenced by experience, sales achievements, and cultural fit.
This role bridges operational management and frontline sales, ensuring teams meet revenue targets while delivering excellent customer experiences that foster loyalty and repeat business.
Challenges include managing diverse skill levels and maintaining morale. Effective coaching, clear communication, and consistent performance monitoring help overcome these hurdles for a motivated team.
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