Balfour Beatty Investments - North America
Maintenance Manager
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the roleThe Maintenance Manager is responsible for the direction and oversight for a team of maintenance technicians, and/or roads and grounds crew for an assigned residential community to ensure company standards of quality workmanship and customer service are met for change of occupancy maintenance, resident, and property work order requests within Fair Housing compliance.
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
What you'll be doing
- Responsible for providing management oversight for several functions including daily operations, financial reporting, inventory control and procurement, customer service, recruitment and selection, training and development, and performance management and to an assigned team comprised of maintenance technicians, and roads and grounds and work order personnel.
- Direct the grounds and landscaping employees and activities to maintain an assigned property to meet company curb appeal standards
- Oversees the performance and quality of work for maintenance technicians in a variety of general maintenance duties including but not limited to- Plumbing, Sewer lateral, Electrical, HVAC, Drywall, Painting, Fencing, Glass repair, Screen Repair, Roofing repair, siding, interior door and trim repair or replacement, external door and storm door repair and replacement, ceramic tile/sheet vinyl and vinyl composition tile repair or replacement, stair and railing repair or replacement, locksmith work, cabinet and countertop repair or replacement.
- Train and supervise new maintenance employees in the areas of general safety, lock out tag out, personal protective equipment and all other applicable safety requirements for the workplace.
- Organizes and distributes all work orders or assigned team to ensure that response time and quality of work meet service customer service level expectations, workmanship standards, and turnaround times.
- Order or oversee maintenance supplies procurement and maintenance SDS sheets
- Prepare and Maintain OSHA logs
- Ensures the standards are met for emergency, urgent and routine service requests as well as long term preventive maintenance.
- Supervises the Comprehensive Facilities Management Process for adherence to service requests process, preventive maintenance, scheduled maintenance and follow up.
- Manage preventive maintenance program as necessary for HVAC, equipment, and maintenance systems for building and grounds to include pools, water parks and playgrounds.
- Enforce safety and housekeeping practices following ZERO Harm journey plan.
Typical Physical Demands: Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies from 50 lbs. to 75 lbs.
Typical Work Conditions: Work is performed in a maintenance/machinery environment within a residential property. Employee frequently interacts directly with other staff members, DoD partners, vendors, and residents during the workday.
Who we're looking for:
- High School Diploma or GED required.
- College courses or technical school training strongly preferred with relevant trade certifications and licenses
- Minimum of three (3) years of property management experience
- Minimum of one (1) year of supervisor experience
- Knowledge in all phases of property facilities management.
- Must be available for night and/or weekend emergency on call duties
- Required to use considerable judgement when assigning and directing work
- Must be knowledgeable in OSHA regulations
- Strong interpersonal skills
- Effective written and verbal communication skills
- Knowledge of Microsoft Office; Outlook, Word, and Excel
- Experience with Yardi property management software is preferred
- Possession of a valid, state-issued driver’s license and safe driving record is also required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
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Freqently Asked Questions
Maintenance Managers in North Kingstown often juggle on-call duties during nights and weekends to address urgent repair needs swiftly. This ensures resident safety and property upkeep, reflecting the role’s emphasis on reliability and quick decision-making in managing emergency maintenance within residential communities.
A Maintenance Manager typically combines hands-on technical knowledge with leadership experience, including supervisory skills and OSHA compliance expertise. Unlike specialist roles, they oversee teams, budgets, and preventive maintenance, requiring a blend of property management insight and strong organizational capabilities.
At Balfour Beatty Campus Solutions, Maintenance Managers uphold high standards of workmanship and customer service, directly impacting resident satisfaction. By coordinating timely repairs, managing grounds upkeep, and enforcing safety protocols, they play a crucial role in fostering comfortable and attractive living environments.
Yardi software streamlines property management tasks such as work order tracking and inventory control. Proficiency with this tool enables Maintenance Managers at Balfour Beatty to optimize workflows, improve communication with vendors and residents, and ensure efficient maintenance operations across residential communities.
Maintenance Managers in North Kingstown typically earn between $65,000 and $80,000 annually, depending on experience and certifications. Competitive compensation reflects the role’s complexity, including supervisory duties and technical expertise in residential property maintenance management.
The North Kingstown region experiences moderate competition for Maintenance Manager roles due to its residential development growth. Candidates with supervisory experience and certifications in property maintenance often have an edge in securing positions within well-established firms like Balfour Beatty.
Working with Balfour Beatty, Maintenance Managers must balance rigorous quality standards with resident expectations, handling diverse maintenance tasks from HVAC to landscaping. Navigating fair housing compliance and emergency responsiveness adds layers of complexity unique to residential community management.
Balfour Beatty’s culture emphasizes empathy and community connection, which encourages Maintenance Managers to approach their tasks with resident-focused service. This mindset fosters stronger team collaboration and a commitment to delivering quality living experiences beyond routine maintenance.
Success hinges on leadership qualities, effective communication, and safety management. A Maintenance Manager must coordinate teams, handle procurement efficiently, and ensure OSHA compliance, blending interpersonal skills with operational oversight to maintain smooth property operations.
Advancement often involves scaling supervisory responsibilities, managing multiple sites, and strategic planning. Maintenance Managers who master team leadership, budgeting, and preventive maintenance systems can transition into senior or regional roles, guiding broader operational frameworks in the industry.
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