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Shift Supervisor
MOD SUPER FAST PIZZA, LLC
Location : Charlotte, NC, 28202
Job Type : Full Time / Part Time
Salary : $13.00 per hour + tip
Date Posted : 2 December 2025
Shift Supervisor
Charlotte, NC, US, 28273
Compensation: $13.00 per hour plus tips.
Benefits:
- Medical, dental and vision insurance
- Paid Sick Time
- Week of paid vacation
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
Nearest Major Market:CharlotteJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Charlotte's hospitality sector is growing, increasing demand for shift supervisors in fast-casual dining. Candidates often face moderate competition, especially at popular chains like MOD SUPER FAST PIZZA, LLC. Local employers value leadership experience and a strong customer service background to stand out.
Effective shift supervisors at MOD SUPER FAST PIZZA, LLC demonstrate calmness under pressure, strategic thinking, and a service-driven mindset. Inspiring squad members while maintaining high energy on shift and embodying company values is crucial for fostering a positive work environment.
While formal certifications aren't always mandatory, Charlotte employers appreciate candidates with food safety training or leadership courses. These credentials can enhance a shift supervisor’s ability to ensure operational standards and customer satisfaction in busy restaurant settings.
MOD SUPER FAST PIZZA, LLC offers $13.00 per hour plus tips, which aligns with or slightly exceeds average entry-level shift supervisor wages in Charlotte. Considering added benefits like health insurance and 401(k), the overall compensation package is competitive within the local market.
Aspiring Shift Supervisors should develop strong team leadership, conflict resolution, and multitasking skills. Familiarity with restaurant operations and the ability to maintain composure during busy periods are key attributes that drive success in this role.
Shift Supervisors actively lead front-line staff during shifts, focusing on real-time problem-solving and service quality. Unlike general managers, they handle immediate operational tasks and motivate the squad to maintain a positive customer experience throughout their shift.
MOD SUPER FAST PIZZA, LLC promotes over 70% of leaders internally, offering Shift Supervisors clear growth paths. Engaging in leadership roles here can open doors to store management positions, supported by mentorship and skill development opportunities.
Besides competitive pay, MOD SUPER FAST PIZZA emphasizes a culture where individuality and creativity in food preparation are valued. Shift Supervisors help cultivate a vibrant team vibe and enjoy perks like free meals and wellness benefits uncommon in many chains.
Handling diverse customer preferences while maintaining high service standards can be challenging. Additionally, balancing task delegation with hands-on involvement to keep the squad motivated during busy hours requires strong adaptability and leadership.
Yes, beyond base pay, Shift Supervisors receive medical, dental, and vision insurance, paid sick leave, vacation time, free meals, pet insurance, discounted gym memberships, counseling sessions, and a 401(k). These benefits contribute significantly to employee well-being and retention.
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