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Retail Sales Associate
American Freight
Location : Havana, FL, 32333
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Havana, FL has a smaller retail market compared to urban centers, but stores like American Freight offer steady opportunities. The demand for retail sales associates here reflects local shopping habits, making it a good spot for entry-level roles with a community-focused environment.
While formal certifications aren’t mandatory, completing customer service or retail management courses can give candidates an edge in Havana’s competitive market. American Freight values associates who keep up with product knowledge and sales techniques, which can be enhanced with local retail workshops.
Beyond basic sales abilities, mastering inventory management and point-of-sale technology is crucial at American Freight. Being proactive in using digital tools to assist customers and maintaining store presentation aligns with the company’s goal of a seamless buyer experience.
You’ll often juggle assisting walk-in customers, managing stock levels, and processing returns efficiently. Balancing sales targets with customer satisfaction and adapting to flexible shifts are common tasks that shape daily work at American Freight's Havana store.
Retail Sales Associates in Havana generally earn between $11 and $15 per hour, depending on experience and shift timings. American Freight offers competitive pay aligned with regional standards plus potential bonuses tied to sales performance.
American Freight emphasizes ongoing training and internal promotion, encouraging retail associates to grow into supervisory roles. Employees in Havana can expect flexible scheduling and supportive management fostering career development within the company.
American Freight focuses heavily on consultative selling and technology integration, aiming to provide tailored customer solutions even if the product isn’t physically in-store. This approach contrasts with other Havana retailers that might rely more on traditional sales methods.
Personalized service and familiarity with community preferences are key. Associates who can build rapport, anticipate customer needs, and adapt quickly to varying stock and schedules thrive in Havana’s close-knit retail scene.
Yes, American Freight offers flexible part-time scheduling to accommodate day, evening, and weekend shifts, catering to diverse availability in Havana. This flexibility helps associates balance work with personal commitments efficiently.
Retail Sales Associates focus on direct customer interaction and sales generation, while Retail Operations Associates handle behind-the-scenes tasks like inventory management and store organization. Both roles collaborate but have distinct responsibilities within American Freight.
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