Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
Burlington, ND has a moderate demand for Residential Maintenance Technicians, influenced by its community size and regional housing developments. Local employers seek candidates with versatile skills in electrical, plumbing, and HVAC maintenance, making it important to highlight multi-disciplinary experience when applying in this area.
In North Dakota, certifications such as EPA 608 for refrigerants, state plumbing licenses, and electrical credentials are highly valued. These qualifications demonstrate compliance with local regulations and ensure technicians meet safety standards required for residential maintenance roles.
Apartment maintenance often involves diagnosing HVAC malfunctions, electrical faults, and plumbing leaks quickly. Developing a methodical approach—starting with safety checks, isolating the issue, and using diagnostic tools—enhances repair efficiency and minimizes resident disruption.
Residential Maintenance Technicians typically focus on home systems like plumbing, electrical, and HVAC at a household scale, whereas commercial or industrial roles require managing complex machinery and larger infrastructure. Soft skills like resident communication also play a bigger role in residential settings.
Advancement paths generally lead to Maintenance Technician II and III levels, often involving specialized certifications and leadership responsibilities. Skill enhancement in electrical, mechanical, or appliance repair can accelerate growth within companies like Balfour Beatty Campus Solutions.
Balfour Beatty offers structured training plans aligned with job levels, ensuring technicians gain necessary certifications within a year. Their culture emphasizes learning, allowing employees to grow through hands-on experience supplemented by company-sponsored education.
Balfour Beatty integrates a community-focused approach, emphasizing resident satisfaction and proactive maintenance. Their tiered technician levels and emphasis on certifications create a clear career ladder, distinguishing their roles from more generalized maintenance technician positions.
Salaries for Residential Maintenance Technicians in Burlington typically range from $38,000 to $48,000 annually, depending on experience and certifications. Balfour Beatty may offer competitive compensation including bonuses, reflecting the technician’s role in maintaining quality residential environments.
Technicians at Balfour Beatty handle diverse maintenance tasks including HVAC inspections, electrical repairs, and safety compliance, all while maintaining high resident interaction standards. They also participate in rotating on-call schedules, ensuring 24/7 community support.
By establishing clear job family levels, providing certification training, and offering benefits like discretionary bonuses and paid leave, Balfour Beatty creates an environment that encourages technician growth and long-term commitment within the community maintenance sector.
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