Assistant Store Director
Posting Details
Job Details
Description
POSITION TITLE: Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt – 47 Hours
JOB SUMMARY:
ESSENTIAL JOB FUNCTIONS:
2) Responsible for management of store personnel.
3) Assist Store Director and other department managers with training and development of all employees.
4) Greet all customers and be observant while working.
5) Handle customer complaints in a prompt and professional manner.
6) Identify and pricing discrepancies and inform the proper personnel.
7) Responsible for checking ads and ensure proper displays.
8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9) Oversee sanitation program, housekeeping, and equipment maintenance control.
10) Assist in contributing to a profitable operation of the store.
11) Enforce receiving procedures according to company policies.
12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13) Assist in planning of merchandise displays to obtain maximum sales and profits.
14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in office as needed.
2) Conduct daily checks on refrigeration.
3) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum of a high school education, and a college education is helpful but not required.
2) At least 3 years of experience in the supermarket industry with successful participation in management programs.
3) Should have a working knowledge of store operations.
4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7) Excellent organization and follow through skills.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Leading store personnel effectively ensures smooth daily operations and customer satisfaction. In Allentown's competitive grocery market, strong leadership helps manage teams, resolve conflicts, and maintain high service standards, which are vital for success as an Assistant Store Director.
While a Store Assistant focuses on supporting daily retail tasks and customer interactions, the Assistant Store Director supervises personnel management, merchandising strategies, and operational compliance, holding a higher level of accountability within store leadership.
Advancing from Assistant Store Director often leads to Store Director roles or regional management positions. This role builds critical skills in operations, employee development, and profit optimization, paving the way for broader leadership opportunities.
Allentown's retail sector is growing, with increased demand for experienced managers who understand local consumer preferences. Seasonal fluctuations and community events influence hiring cycles, making timing and local market knowledge important for applicants.
Redner's Markets maintains a strong presence locally, attracting candidates with grocery management backgrounds. Competition tends to favor applicants demonstrating leadership skills and familiarity with store operations, reflecting the company's emphasis on quality management.
Redner's prioritizes hands-on leadership combined with community engagement and safety compliance. Their Assistant Store Directors play a dynamic role in merchandising and staff training, aligning with the company’s customer-focused mission and regional market nuances.
Assistant Store Directors in Allentown generally earn between $50,000 and $65,000 annually, depending on experience and store size. This range reflects local cost of living and competitive retail management salaries within the Pennsylvania supermarket sector.
They assist with planning displays to maximize sales, oversee shelf quality, and monitor pricing accuracy. These tasks help maintain product freshness and profitability, ensuring customers receive top-quality goods consistently.
Excellent communication is essential for coordinating between staff, vendors, and customers. It enables prompt handling of complaints, effective training, and smooth operational workflows, all critical for maintaining store performance and employee morale.
They enforce protocols set by loss prevention and risk management teams, oversee sanitation and equipment maintenance, and ensure compliance with receiving procedures, thus creating a safe and efficient shopping environment.
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