Job Details
General Manager
ASP Americas Swimming Pool Company is Americas premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.Our Mission:At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
We continue to grow and are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible to provide excellent customer service, implement company marketing strategies, perform data entry and financial reporting, manage maintenance, service and renovation departments, and communicate effectively with the business owner.
The ideal person for this position will enjoy a blend of indoor and outdoor work. They will be a self-starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".Responsibilities:
Success in this position will be determined by the following measurable results:
- Developing, executing and monitoring the company marketing plan and budget
- Handling customer relationship management with superior communication and setting realistic expectations
- Executing all elements of day-to-day financials (receivable, payables, pricing, etc.)
- Management of staff with daily oversight of PoolOps software program and weekly meetings.
- Continual focus on employee retention and recruiting with an emphasis on continuing education by using the online training site.
- Communicating to the owner daily/weekly any issues encountered and recommending possible solutions to those issues.
- Acting with Integrity;
- Superior Knowledge;
- Passion for the Company;
- Customer Focus;
- Accountability and Discipline;
- Respecting Others;
- Excellence in ALL we do;
- Safety First at all Times.
- At least 1 year of management and/or accounting experience; swimming pool industry-related experience preferred.
- A valid driver's license with a clean driving record.
- The ability to lift up to 100 lbs.
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Freqently Asked Questions
Leadership is pivotal for a General Manager in Lacombe, especially within service sectors like swimming pool maintenance. Effective team supervision and decision-making drive operational success, ensuring quality customer experiences that align with local market expectations and regional service standards.
A General Manager oversees daily operations, including staff management, financial tracking, and customer relations. In the pool service industry, they also coordinate maintenance schedules and ensure compliance with safety protocols, blending technical knowledge with strong organizational skills.
Yes, General Managers in Lacombe can progress toward regional management or executive roles, especially by gaining expertise in operational strategy and team leadership. Local companies value experience with community engagement and adaptability to the regional market nuances.
Better Northshore Jobs fosters a culture emphasizing integrity, customer focus, and excellence. The role involves both indoor office tasks and outdoor team oversight, blending administrative duties with hands-on management in a collaborative setting.
The company encourages continuous learning through online training platforms and regular team meetings. Managers receive consistent communication channels with ownership, promoting transparent problem-solving and professional development aligned with company values.
General Managers in Lacombe usually earn between $65,000 and $85,000 annually, depending on experience and company size. Service sectors like pool maintenance offer competitive compensation reflecting responsibilities such as staff oversight, financial management, and customer satisfaction.
Lacombe's market shows moderate competition for General Manager roles, with demand influenced by regional business growth and service industry expansion. Candidates with local experience and proven leadership tend to have an advantage.
Commuting in Lacombe is generally manageable due to the town's size, but candidates should consider travel times between residential areas and service sites. Reliable transportation and a clean driving record are often necessary given the role's mobility requirements.
Beyond management experience, candidates with familiarity in swimming pool operations, strong financial acumen, and customer relationship skills excel. A self-starter attitude and commitment to service quality align closely with the company's mission.
The company leverages software like PoolOps for daily oversight, data entry, and scheduling. This integration helps streamline operations, enhances reporting accuracy, and supports informed decision-making critical to effective general management.
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