Balfour Beatty Investments - North America
Residential Maintenance Technician - Level I
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created whenWe Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
About the Maintenance Technician Job Family
Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!
Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:
- Maintenance Trainee
- Maintenance Technician I
- Maintenance Technician II
- Maintenance Technician III
What you'll be doing
- Provide maintenance support for general maintenance and orderliness of property HVA, mechanical, electrical, utilities and lighting systems. Including inspections and repairs
- Ensuring the successful execution of all company safety and environmental policies and procedures
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on call schedule to have 24/7 maintenance coverage
Who we're looking for
Qualified candidates will have:
- High school diploma or GED graduate level
- 1-3 years of maintenance experience
- Basic trouble shooting skills
- Basic understanding on at least one of the following disciplines: electrical, plumbing, carpentry
- Ability to make repairs to resident homes to Company standards within time limits.
- Ability to learn quickly
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
- Required training courses completed within one (1) year of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Benefits:Discretionary bonuses, health/life insurance, retirement plan/401K contributions, paid time off, long-term, and short-term disability, paid parental leave.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
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Freqently Asked Questions
In Norfolk, VA, certifications like EPA 608 for refrigerants, plumbing licenses, and electrical credentials carry significant weight for Residential Maintenance Technicians. These qualifications not only comply with local regulations but also enhance a technician’s ability to address diverse residential repair needs efficiently.
Norfolk's growing residential communities increase demand for maintenance technicians, especially at entry levels. Prospects are favorable due to ongoing property development, though competition exists. Candidates with foundational skills and eagerness to learn typically find steady employment within this vibrant housing market.
Norfolk’s coastal climate means technicians often tackle humidity-related issues like mold and corrosion. Additionally, understanding HVAC systems adapted for the humid environment is essential. Familiarity with these local conditions ensures quicker diagnostics and long-lasting repairs tailored to the region.
Expect hands-on tasks like troubleshooting electrical systems, plumbing repairs, and carpentry within residential units. Regular inspections and responding promptly to resident service requests form a big part of the day, all while maintaining safety protocols and supporting a culture focused on resident satisfaction.
Balfour Beatty offers a structured maintenance technician job family with clear levels and training pathways. Residential Maintenance Technician I employees can access tailored development plans, certifications, and mentorship designed to help them advance to higher skill tiers within the company.
Balfour Beatty emphasizes a culture of caring, focusing on empathy and meaningful connections with residents. Technicians are encouraged to deliver respectful, responsive service, contributing to a supportive work environment that values both resident satisfaction and team collaboration.
Residential Maintenance Technicians in Norfolk generally earn between $38,000 and $48,000 annually, depending on experience and certifications. This range reflects local market rates for property maintenance roles, with additional benefits often included in total compensation packages.
Residential Maintenance Technicians specialize in maintaining living spaces, focusing on electrical, plumbing, and carpentry skills tailored for homes and apartments. Unlike industrial or commercial technicians, their expertise centers on resident comfort, safety, and property aesthetics within residential communities.
Newcomers should prioritize acquiring basic troubleshooting skills in key disciplines like electrical and plumbing, while embracing hands-on learning opportunities. Engaging with local certification courses and understanding Norfolk’s property styles accelerates competence and confidence in this role.
Yes, new Residential Maintenance Technicians at Balfour Beatty may qualify for a $500 net sign-on bonus paid in the first paycheck, alongside comprehensive benefits like paid leave, insurance, and 401k matching, reflecting the company’s commitment to attracting and retaining skilled talent.
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