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Retail Sales Associate
American Freight
Location : Rossville, TN, 38066
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Rossville, TN, employers seek Retail Sales Associates with strong customer interaction abilities, familiarity with POS systems, and adaptability to flexible schedules. Local stores value associates who can blend in-store service with online product navigation, boosting customer satisfaction and sales efficiency.
Retail Sales careers in communities like Rossville often grow through gaining product expertise, leadership in-store, and mastering sales techniques. With experience, associates may move into supervisory roles or specialize in areas like inventory control or customer experience management within local retail chains.
A day involves actively assisting customers, identifying their needs, managing sales transactions accurately, and maintaining an attractive sales floor. You’ll often coordinate with team members to ensure merchandise availability and support seamless shopping experiences, especially during peak hours.
Rossville’s retail sector is moderately competitive due to its small size, meaning motivated candidates with flexible availability and strong sales skills stand out. Showing local knowledge and eagerness to learn can increase hiring chances in this community.
While formal certifications aren’t mandatory, completing customer service workshops or retail sales certifications through nearby community colleges or online platforms can enhance your profile. Rossville employers appreciate candidates who invest in improving product knowledge and sales techniques.
American Freight emphasizes consultative selling combined with technology use, such as navigating online inventories to assist customers. Their flexible scheduling and focus on teamwork create an environment where associates can thrive by blending traditional retail skills with modern solutions.
At American Freight, associates are encouraged to proactively solve customer needs, including leveraging website tools when items aren’t in-store. This hybrid approach enhances service quality and requires adaptability beyond conventional sales floor duties.
Retail Sales Associates in Rossville typically earn between $10 and $13 per hour, reflecting local cost of living and market demand. This rate is slightly below urban averages but competitive for the region, offering opportunities for bonuses or advancement.
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