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Retail Sales Associate
American Freight
Location : Ocala, FL, 34475
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Ocala’s growing retail sector, fueled by local demand and tourism, creates increasing openings for retail sales associates. Candidates familiar with the area’s customer preferences and peak shopping periods often find better chances for employment and career advancement within local stores.
While formal certifications aren't always mandatory in Ocala, completing customer service or retail management courses can enhance a retail sales associate’s profile. Local community colleges sometimes offer relevant training that employers like American Freight appreciate for skill development.
Proficiency in product knowledge, customer engagement, and sales technology use are key. Successful associates blend interpersonal skills with quick adaptation to point-of-sale systems and inventory management, meeting Florida’s fast-paced retail environment demands.
As associates gain experience, they often take on mentoring roles, help with inventory decisions, and contribute to merchandising strategies. This progression enhances their value and can lead to supervisory or specialized retail positions.
Retail sales associates who excel in consultative selling and customer relationship-building can advance to lead sales roles, store management, or specialized departments, leveraging their front-line insights into broader operational responsibilities.
American Freight fosters a collaborative environment where retail sales associates partner with other staff to deliver tailored customer solutions. Their emphasis on teamwork and proactive service helps associates feel valued and integral to store success.
Yes, American Freight provides flexible shifts, especially for part-time retail sales associates, accommodating varied availability. This approach supports balancing work with personal commitments, a key factor for job seekers in Ocala’s retail sector.
Retail sales associates in Ocala typically earn between $11 and $15 per hour, depending on experience and shift type. American Freight’s compensation aligns with regional standards, often including performance incentives to boost earnings.
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