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Retail Sales Associate
American Freight
Location : Bowling Green, KY, 42101
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Bowling Green's retail sales sector has seen steady growth, with moderate competition for retail sales associate roles. Local demand is influenced by retail hubs and seasonal shopping trends, making timing and tailored customer service skills key to standing out in this job market.
While formal certifications aren't mandatory for retail sales associates in Bowling Green, employers often value training in customer service, point-of-sale systems, and product knowledge. Completing courses on retail operations or customer engagement can enhance your candidacy locally.
Beyond direct customer interaction, a retail sales associate manages inventory organization, ensures product displays are visually appealing, processes transactions accurately, and collaborates with team members to maintain a seamless shopping environment.
Cultivating leadership abilities, problem-solving skills, and proficiency in sales analytics are crucial. Demonstrating reliability in meeting sales targets and mentoring peers can position a retail sales associate for promotion within retail operations.
Full-time retail sales associates often handle a broader spectrum of tasks, including opening or closing duties and more extensive customer engagement, while part-time roles might focus on peak hours and specific sales support activities, offering flexibility around availability.
American Freight emphasizes proactive consultative sales and leverages technology to enhance customer experience, setting it apart by blending traditional retail with digital navigation support. Their focus on diversity and flexible scheduling also creates a distinctive workplace culture.
Yes, American Freight supports career progression through ongoing training and performance-based advancement, enabling retail sales associates in Bowling Green to develop into specialized sales roles or management positions within their retail operations.
Retail sales associates in Bowling Green typically earn between $11 and $15 per hour, depending on experience and whether the position is full-time or part-time. Bonuses or commissions may also supplement base pay, especially in sales-driven environments.
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