Store Manager
Posting Details
Job Details
Description
PAY RATE - $23.00
ABOUT THE ARC
ABOUT OUR RETAIL TEAM
Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good
EMPLOYEE BENEFITS OFFERED
- Opportunity for career growth
- Paid time off
- Employee Discounts
- Employee Referral Bonuses
- Monthly management incentive bonus
- Medical, Dental, and Vision
- Retirement Plan
- AFLAC
- Employee Assistance Program (EAP)
As our enthusiastic and hardworkingSTORE MANAGER, you will be responsible for (but not limited to):
- Planning and directing the day‐to‐day operations of assigned store location.
- Developing strategies to improve customer service, drive store sales and increase profitability as projected by budget and goals.
- Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
- Scheduling Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings.
- Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
- Responsible for interviewing and processing for hiring new store employees.
- Provide training for new personnel on store policies and procedures.
- Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals.
- Ensures store is maintained and adequate inventory levels on hand. Ensure timely completion of regular and accurate Rag Out from the sales floor.
- BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
- Responsible for adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
- Responsible for processing of paperwork, especially as it relates to Time and Attendance compliance.
- Attends Monthly District Meetings and responsible for Store Monthly Meetings to keep personnel informed of new policies and directives.
- Assures that safety measures are established and maintained consistent. Conducts Weekly Store Meetings with store team.
- Implement appropriate loss prevention measures.
- Perform other written and/or verbal duties as may be assigned by Management.
Qualifications to be considered for this position:
- High School diploma/GED or equivalent.
- Must have a minimum of 2 years previous Retail Management/Supervisory experience.
- Must be able to accurately handle POS/Cash Register operations and cash transactions.
- Must hold a valid Driver’s license, be able to show proof of insurance.
- Must pass background check, which will include Criminal History and Sex Offender Registry.
- Ability to communicate effectively with management, fellow store employees, customers, and donors.
Physical Demands:
- Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
- Ability to move product up to 50lbs.
- Ability to perform various repetitive motion tasks.
- Must be able to perform duties with or without reasonable accommodation
Schedule
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.
Qualifications
Skills
Behaviors
Preferred
Team Player
Enthusiastic
Dedicated
Motivations
Preferred
Goal Completion
Self-Starter
Education
Required
High School or Equivalent or better.
Experience
Required
1 year:
Management , SupervisorLicenses & Certifications
Required
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Fresno’s retail sector is growing steadily, with moderate competition for store manager roles. Local demand favors candidates with supervisory experience and strong community engagement skills, making it essential to highlight leadership and customer service expertise to stand out in this market.
Effective store managers in Fresno often demonstrate excellent inventory oversight, cash handling accuracy, and team coordination tailored to diverse local demographics. Familiarity with regional consumer habits and loss prevention strategies also enhances managerial success in this area.
Managing a nonprofit retail store involves balancing sales goals with community service, overseeing donation processing, and ensuring smooth store operations. Additionally, fostering positive donor relationships and coordinating with volunteers become unique daily tasks beyond typical retail management.
A successful store manager here must blend compassion with strong organizational skills, guiding teams through dynamic schedules and diverse customer needs. Emphasizing teamwork, motivation, and adaptability to nonprofit priorities is key for leadership in this setting.
Store managers play a pivotal role by ensuring retail operations fund community programs, maintaining donor relations, and promoting the organization's mission. Their leadership directly supports charitable initiatives and local assistance efforts in Fresno.
This position uniquely combines retail management with a social mission, requiring skills in handling donations, community engagement, and nonprofit compliance. Managers must balance profitability goals with ethical stewardship and employee mentorship.
At $23 per hour, the compensation aligns closely with Fresno’s retail management wage averages, considering experience and nonprofit sector nuances. Benefits like health coverage and bonuses also enhance the overall value, making it an attractive package locally.
Managers implement strict stock control procedures, oversee back-room processing efficiency, and enforce loss prevention policies. Regular audits and team training help maintain inventory integrity and safeguard assets in fast-paced store environments.
Holding a high school diploma or equivalent alongside proven supervisory experience is fundamental. Additional credentials like cash handling certification and a valid driver's license often strengthen applications for store management positions here.
Balancing employee availability with peak donation and shopping times requires flexibility and foresight. Managers must juggle shift coverage, weekend demands, and holiday hours, ensuring compliance with labor laws while maintaining team morale.
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