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Retail Sales Associate
American Freight
Location : Ossian, IN, 46777
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Ossian, IN, retail sales associates benefit from strong product knowledge, customer communication, and familiarity with POS technology. Local shoppers often value associates who can offer personalized recommendations and handle transactions efficiently, enhancing the overall shopping experience.
Entry-level retail sales positions in Ossian experience moderate competition, with demand influenced by local store openings and seasonal peaks. Candidates who demonstrate flexibility in scheduling and a customer-first attitude typically find better hiring prospects.
Retail sales associates often focus more on consultative selling and meeting sales goals, while general retail associates may balance stocking and cashier duties. This distinction requires sales associates to be proactive in addressing customer needs and driving revenue.
Starting as a retail sales associate opens pathways to supervisory roles, department management, or specialized sales positions. Gaining expertise in customer engagement and inventory management boosts advancement chances within retail chains like American Freight.
American Freight emphasizes a consultative sales approach combined with teamwork and technology use to enhance customer experience. The company also offers flexible scheduling options, supporting diverse employee availability in Ossian, IN.
Employees receive structured training programs and ongoing learning opportunities to stay current on merchandise lines and service options, enabling retail sales associates at American Freight to confidently meet customer needs and close sales effectively.
Retail sales associates in Ossian typically earn between $11 and $15 per hour, depending on experience and shift flexibility. This aligns with regional retail pay scales and reflects the role’s customer service and sales responsibilities.
Availability on weekends significantly enhances employability for retail sales roles in Ossian, as stores require consistent staffing during peak shopping times. Candidates flexible with day, evening, and weekend shifts are often favored.
While no mandatory certifications exist, completing customer service or retail-specific courses through local community colleges or online platforms can strengthen resumes and demonstrate commitment to the retail sales profession.
Daily tasks include greeting customers, assessing their needs, managing sales transactions, restocking merchandise, and maintaining a clean sales floor. Associates also collaborate with team members to provide seamless service aligned with American Freight’s standards.
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