Coordinator -Academic Support Srvcs-PT
🔍 Chicago, Illinois
- 📁
- Office/Administrative Support
- 📅
- DAL0001609 Requisition #
- 📅
- Oct 22, 2025 Post Date
COORDINATOR - ACADEMIC SUPPORT SERVICES – PT
DALEY COLLEGE
A Coordinator of Academic Support Services (PT) coordinates and administers specific services and implements and executes processes in support of non-credit programming for children and adults at Daley’s main campus.
DUTIES & RESPONSIBILITIES
· Oversees Continuing Education enrollment workflow operations, working closely with Admissions, Registrar, and other college administrators in planning and ensuring CE course offerings are scheduled and available during student registration.
· Assists prospective students inquiring about CE classes; provides course information; completes registration cards to register students. Responds to students’ complaints, working with students, Instructors and college administrators to resolve problems.
· Plans the schedule of CE classes for each term, working with Director and key stakeholders to review past enrollment trends, participating in the review of student and community needs for specific CE classes, and determining class offerings for upcoming term.
· Schedules CE courses in Campus Solutions (CS9) for student registration, entering course information including class section, course description, room assignment, Instructor, and course fee. Ensures classes are scheduled sequentially and follow a logical order of presentation.
· Prepares and processes Instructors’ contracts for each term; calculates Instructors rate of pay using District’s guidelines. Confirms Instructors availability to teach scheduled classes and submits contracts to District’s Workforce Development for review and approval.
· Assists Instructors with their instructional needs including ordering of required textbooks or equipment, reserving audio/visual equipment; and ensuring Instructors receive needed support.
· Monitors registration activity for CE classes and cancels classes that do not meet the minimum enrollment level goal. Ensure students, Instructors, and other college personnel are informed of cancellations.
· Prepares required forms and administrative paperwork for new CE courses, working with District’s Workforce Development Office to obtain Instructor rates, price/fee for new classes, and approval to establish new course in college’s CE course schedule.
· Coordinates work efforts with District Office on marketing strategies to promote CE courses and offerings. Creates flyers to inform students and community of available CE course; staffs information tables at college events to promote CE courses.
· Maintains files of completed attendance rosters submitted by Instructors. Enters grades into Campus Solutions (CS9).
· Maintain and update college’s CE web page with current office and course information.
· Oversees the administration of special CE offerings provided at individual colleges such as Spring/Summer Day Camp for children; aquatic programs, and cooking classes.
Qualifications - External
· A Bachelor’s degree from an accredited college or university in Business or Public Administration, Education, Public Policy, or a related field.
· Three to five years of work experience in a responsible administrative or program administrator role, preferably for a non-for-profit or higher education institution.
· A combination of education and experience may be taken into consideration based on the applicant’s credentials, provided the minimum degree requirement is met.
· Strong collaborator who can work in a matrixed environment and team setting to accomplish goals in a fast-paced, dynamic environment.
· Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint).
· Bilingual in English and Spanish preferred.
· Experience working in schools and with families highly preferred.
Other information - This position is represented by: Local 1600 CCCTU.
The salary for this position is $21.31-$24.59/hr. Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities. Benefits information is found at https://www.ccc.edu/departments/Benefits/
We are an equal opportunity and affirmative action employer.
Thank you for your interest in CCC!
Freqently Asked Questions
Success hinges on strong organizational abilities, effective communication, and proficiency with scheduling systems like Campus Solutions. Familiarity with community education trends in Chicago and bilingual Spanish-English skills can significantly enhance coordination of non-credit programs tailored to diverse learners.
Growth often involves expanding responsibilities toward full-time program management, pursuing higher education administration credentials, or specializing in educational outreach. Building expertise in enrollment workflows and stakeholder collaboration at institutions like City Colleges of Chicago can open pathways to senior coordinator or administrative leadership.
Daily tasks encompass orchestrating continuing education class schedules, liaising with instructors and students, processing registrations, and maintaining course records. This role also involves troubleshooting enrollment issues and ensuring instructional support aligns with program standards.
The coordinator is pivotal in bridging administrative functions and community engagement, reflecting CCC’s commitment to accessible education. Collaboration with multiple departments and responsiveness to local educational needs underscore the role’s embeddedness in Chicago’s academic ecosystem.
Besides competitive hourly wages between $21.31 and $24.59, coordinators benefit from CCC’s strong emphasis on professional development, bilingual work environment, and access to a supportive network focused on continuing education tailored to Chicago’s diverse community.
The role offers between $21.31 and $24.59 per hour, aligning with Chicago's competitive market for part-time educational program coordinators. This wage reflects the specialized nature of coordinating non-credit courses and collaborating with diverse stakeholders in a metropolitan setting.
Chicago maintains steady demand for coordinators skilled in managing non-credit educational programs, particularly in urban colleges like City Colleges of Chicago. The city's diverse population drives ongoing need for adaptable coordinators who can handle bilingual communications and community-focused course offerings.
Daley College’s location offers accessible public transit options, but candidates should consider peak traffic hours in Chicago when scheduling shifts. Proximity to major transit lines can ease daily commutes, enhancing punctuality and work-life balance for part-time roles.
CCC fosters a matrixed team environment encouraging collaboration among departments like admissions and workforce development. Coordinators receive guidance and resources to streamline registration workflows and course scheduling, promoting efficient management of academic support services.
A bachelor’s degree in relevant fields like business, education, or public administration is required. While formal certifications are not mandatory, experience in educational administration and bilingual capabilities enhance candidacy in this role focused on non-credit academic support.
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