You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Requisition IDR-10374699Date posted11/17/2025End Date11/29/2025CityOmahaState/RegionNebraskaCountryUnited StatesLocation TypeOnsite
Requisition IDR-10374699
Date posted11/17/2025
End Date11/29/2025
CityOmaha
State/RegionNebraska
CountryUnited States
Location TypeOnsite
Network Operations AnalystCalling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
About Your Role:
As a Network Operations Analyst, you can look forward to immersing yourself in a complex global environment, having the opportunity to work with multiple network technologies including routing, switching, SDWAN, firewall, load-balancing, and automation. Your primary responsibilities include incident response/troubleshooting, and break/fix engineering for a large-scale global network/security infrastructure.
What you'll do:
- Support a global enterprise multi-vendor network consisting of 20,000+ Network and Security Devices
- Provide advanced level troubleshooting to quickly identify and resolve network/security related incidents across a wide array of technologies and platforms
- Engage, drive and escalate issues with multiple network/security vendors related to incident management
- Assist with client testing/troubleshooting, new implementations and disaster recovery testing
Experience you'll need to have:
- 4+ years of overall IT experience, ideally in a Network Operations or Engineering role
- 1+ year experience and knowledge of LAN/WAN technology and protocols, including but not limited to BGP, EIGRP, HTTP, FTP, TCP, and Spanning Team
- 1+ year of experience diagnosing and resolving complex network switching and routing issues
- 1+ year of experience configuring and independent troubleshooting of Cisco, Juniper, Arista, Versa switches and routers
- 1+ year of experience with enterprise firewalls (Palo Alto, Juniper, and Checkpoint) and load balancing (F5, Citrix NetScaler)
- Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
Experience that would be great to have:
- Cisco Certified Network Associate (CCNA) Certification
- Excellent communication skills and the ability to deal with clients, vendors, engineers, and managers at various levels
- Ability to manage and prioritize multiple incidents with potentially competing priorities
- Collaborate well with others on a global team to solve problems and actively incorporate input from multiple sources
- Self-motivated and able to think outside the box with a strong desire to learn and grow
How you’ll work:
- Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site
- This role will work either the front half (Sun-Tues, e/o Wed) or back half of the week (Thurs-Sat, e/o Wed), 3-4 days/week for 12-hour shifts
- This role requires flexibility to work overtime that includes weekends and holidays
- This role requires use of a computer and audio equipment
Sponsorship:
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the futureThis role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Unique Suite of Solutions#FiservProudCorporate Social ResponsibilityGlobal LeadershipUnique Suite of Solutions#FiservProudBenefitsMedical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Freqently Asked Questions
Omaha's growing tech sector fuels a steady demand for Network Operations Analysts, notably in fintech firms like Fiserv. Competition is moderate, with employers valuing hands-on experience in global network environments, making it an opportune market for professionals with routing and firewall expertise.
While national certifications like CCNA are prized, Nebraska employers appreciate candidates with practical knowledge of multi-vendor networks and security protocols. Supplementing certifications with local industry networking or participation in Omaha-based tech groups can provide valuable connections and credibility.
This role involves managing and troubleshooting complex global networks, including routing, switching, and security devices. Analysts provide incident response, collaborate with vendors, and support disaster recovery efforts, requiring a blend of technical acumen and proactive problem-solving skills.
Advancement often leads to senior network engineer or network operations manager roles. Gaining expertise across diverse technologies such as SD-WAN, firewalls, and automation, along with leadership experience, can accelerate progression within fintech companies or broader IT infrastructure sectors.
Mastery of routing protocols like BGP and EIGRP, proficiency with Cisco and Juniper devices, and experience managing enterprise firewalls are highly valued. Additionally, soft skills like effective communication and incident prioritization set standout analysts apart.
Network Operations Analysts at Fiserv underpin the seamless flow of financial data by maintaining a robust, secure network infrastructure. Their work ensures efficient transaction processing and upholds the company’s reputation for reliability in global payments.
Yes, analysts navigate a large-scale, multi-vendor network with stringent uptime requirements. The role demands quick troubleshooting across diverse platforms in a fast-paced fintech environment, emphasizing teamwork and adaptability in on-site shifts.
Network Operations Analysts in Omaha typically earn between $75,000 and $95,000 annually, influenced by experience and certifications like CCNA. Fiserv’s compensation aligns with market standards, often supplemented by benefits such as 401(k) and wellness programs.
Fiserv offers a unique onsite schedule with 12-hour shifts distributed over three to four days weekly, either early or late in the week. This arrangement supports deep focus periods and collaboration, catering to the demands of global network operations.
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