Restaurant Supervisor Lead
Hillsboro, OR, US, 97124-6026
Compensation: $18.95 - $18.95 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 10 days per year, accruing at 3.08 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
The Restaurant Supervisor Lead is the second in command on the store leadership team . You lead, coach and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations skill side by side with the General Manager.
You set the tone for team, showing how to embrace our customers as guests welcoming the pineapple adventurers, gluten-friendly cravers, and the sauceless rebels. You will model the idea that together our restaurants create an experience that makes sure everyone belongs.
Over 70% of MOD Leaders are promoted internally. Everyone belongs includes creating a place where our team find value in their work. Where their efforts get them to where they want to be. MOD can be your long-term career home or a bridge between two points.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Set and sustain the tone of the shift, keeping the energy high.
- Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
- Keyholder cash handling responsibilities
- Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
- Manage shift duties checklists and address/escalate any equipment malfunctions
- Focus on the growth and well-being of the Squad and celebrate wins
Required Qualifications
- Minimum of 1 year of customer service or restaurant experience
- Must be at least 18 years old
- Previous experience coaching, teaching and inspiring others
- Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
- Customer service skills and a proven ability to remain calm and focused
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Job Segment:Food Service, Hospitality, Operations
Freqently Asked Questions
In Hillsboro, a Restaurant Supervisor often balances hands-on coaching with operational duties, unlike some roles focused solely on management. This position emphasizes team morale and customer experience, reflecting local hospitality standards and the community’s appreciation for personalized service.
Strong communication, conflict resolution, and the ability to motivate a diverse crew are prized in Oregon’s casual dining scene. Supervisors often need adaptability, given the region’s dynamic food culture and the emphasis on creating an inclusive atmosphere for all guests.
Critical skills include conflict mediation, cash handling accuracy, and effective team coaching. Additionally, understanding shift management and fostering a positive, energetic environment are key to excelling as a Restaurant Supervisor Lead.
Hillsboro's growing food service industry creates healthy competition for supervisory roles. Factors like local population growth, tourism, and the presence of vibrant dining scenes raise demand, but also set a high bar for candidates with proven leadership and customer service expertise.
At MOD SUPER FAST PIZZA, LLC, a strong internal promotion culture means many supervisors progress into higher management roles. The company fosters leadership growth by providing hands-on operational experience alongside coaching, creating a solid pathway for career development.
MOD’s focus on inclusivity and team culture sets it apart, with benefits like pet insurance and free meals enhancing employee satisfaction. Their philosophy of 'everyone belongs' ensures supervisors play a vital role in creating a welcoming environment that resonates with local community values.
Restaurant Supervisors in Hillsboro generally earn between $16 and $20 per hour. MOD SUPER FAST PIZZA offers $18.95 per hour plus tips, along with benefits like paid vacation, insurance eligibility, and 401(k), making their compensation package competitive in the local market.
Hillsboro’s welcoming, community-driven culture encourages supervisors to prioritize personalized customer interaction and team inclusivity. This means fostering a positive atmosphere and adapting quickly to diverse guest needs, which directly shapes daily supervisory tasks.
Prior coaching experience is highly valued, as supervisors are expected to develop squad crew capabilities and maintain operational standards. Hillsboro employers appreciate leadership skills that blend empathy with process adherence to enhance team performance.
Candidates should factor in Hillsboro's growing demand for food service roles, typical commute options, and competitive wages. Understanding the community’s values around inclusivity and high-quality service can also improve fit and success within MOD’s team environment.
Find The Related Jobs
Sonic Drive In
Shift Manager
Roseburg, OR
Sonic Drive In
Shift Manager
Central Point, OR
Sonic Drive In
Shift Manager
Springfield, OR
Sonic Drive In
General Manager
Hillsboro, OR
Sonic Drive In
General Manager
Portland, OR
Sonic Drive In
General Manager
Roseburg, OR
Popular Searches for Restaurant Supervisor Lead