Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
West Elkton, OH has a moderate demand for retail sales positions, with competition influenced by local retail hubs. Candidates with flexible availability and tech-savvy skills, like navigating point of sale systems, tend to stand out in this community-driven job market.
While Ohio doesn't mandate specific certifications for retail sales associates, completing customer service or sales technique workshops can enhance your profile. Employers in West Elkton often value candidates familiar with local consumer preferences and retail technology.
Focusing on consultative selling techniques, inventory management, and technology use such as POS systems can elevate your retail sales career. Developing strong product knowledge and teamwork abilities also opens pathways to supervisory roles within retail environments.
Retail Sales Associates primarily drive customer engagement through personalized service and sales support. They manage transactions, maintain merchandise presentation, and collaborate with team members to ensure a seamless shopping experience, setting them apart from purely operational retail positions.
Retail Sales Associates in West Elkton typically earn between $11 and $15 per hour, depending on experience and schedule flexibility. Full-time associates with proven sales performance and evening/weekend availability often receive competitive hourly wages.
American Freight emphasizes proactive consultative selling combined with flexibility in scheduling. Their associates are encouraged to leverage technology for customer solutions, creating a dynamic environment that values both product knowledge and adaptability.
At American Freight in West Elkton, associates must be available for varied shifts including weekends and evenings, reflecting local shopping patterns. The company also stresses teamwork across departments to maintain an organized sales floor aligned with community customer needs.
Employers seek candidates with strong communication skills, basic tech proficiency, and a customer-focused mindset. Demonstrating adaptability and consistent performance in fast-paced retail settings increases your chances of securing a retail sales associate position.
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