STORE:Rohrerstown Road (PA20304)
LOCATION:
Lancaster, PA, US, 17603
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $13.25 - $13.25 per hour plus tips.
Benefits:
- Paid Sick Time
- Week paid vacation
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Nearest Major Market:LancasterJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Lancaster’s Shift Supervisor positions often emphasize community engagement and leadership in fast-paced restaurant settings like MOD SUPER FAST PIZZA. The local culture values hands-on management and personalized guest experiences, distinguishing it from larger metropolitan areas where scalability might be prioritized over personal touch.
Effective Shift Supervisors excel in motivating diverse crews, maintaining high energy, and exemplifying service values. They balance strategic thinking with tactical execution, especially in dynamic environments, ensuring smooth operations and fostering a positive workplace culture.
Absolutely. MOD SUPER FAST PIZZA promotes internal advancement, with over 70% of leaders rising through the ranks. The role offers valuable experience in coaching, operational strategy, and team leadership, which are crucial for climbing the hospitality management ladder.
Lancaster shows steady demand for restaurant leadership roles, with competition influenced by the city's growing food service industry. Applicants with proven customer service experience and leadership skills tend to stand out in this moderately competitive local job market.
Shift Supervisors often juggle varied hours, including evenings and weekends, to cover restaurant peak times. Lancaster’s smaller city vibe may support more predictable scheduling than larger urban centers, but flexibility remains key for maintaining work-life balance in this role.
Besides competitive hourly pay and tips, MOD SUPER FAST PIZZA provides perks like paid sick time, vacation, free meals, pet insurance, and counseling. These benefits underscore the company’s commitment to employee wellbeing, which is particularly appealing in Lancaster’s community-focused workforce.
While no formal certifications are mandatory, strong leadership experience, customer service expertise, and the ability to manage fast-paced operations are highly valued. Skills in team coaching and conflict resolution significantly boost candidacy in Lancaster’s competitive hospitality scene.
MOD’s Shift Supervisors not only lead daily operations but also embody a social mission focused on inclusivity and community impact. This role uniquely combines operational leadership with fostering a welcoming atmosphere, making it more than a traditional managerial position.
Shift Supervisors earn $13.25 per hour plus tips, which can significantly increase overall income. Considering Lancaster’s cost of living, this compensation package is competitive and reflects the role’s responsibilities in managing restaurant shifts and guest satisfaction.
The company fosters growth by promoting internal talent and offering hands-on coaching opportunities. Supervisors receive mentorship to enhance team management skills, preparing them for higher roles while sustaining a positive and energized work environment in Lancaster.
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