Jobloria
Front Desk Clerk
The Salvation Army San Francisco
Location : San Jose, CA, 95113
Job Type : Full Time
Salary : $21 USD
Date Posted : 1 December 2025
Front Desk Clerk - Temporary
Posting Details
Job Details
Description
OVERVIEW:
The Emmanuel House Front Desk Clerk is responsible for assisting in facilitating and ensuring that all contact with the community and clients are handled in a professional and compassionate manner. The position is responsible for supporting the Director of Housing in the completion of his duties.
DUTIES AND RESPONSIBILITIES:
- Responsible for afternoon and evening services provided at the facility
- Accountable for collection of fees, oversight of all sleeping quarters, maintenance of dormitory records, filing of client information and statistical records
- Answer phones, respond to inquiries and take messages when necessary, and see that all messages are delivered to the proper person on time
- Responsible for ongoing security checks and setting of alarms throughout Salvation Army facilities. This includes lights, heat, air conditioning, window closure, locking of all doors and any other care of property items as needed
- Other related duties as required
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent (required)
- Experience in human services
- Experience working in residential care facilities
SKILLS AND ABILITIES:
- Knowledge of the community and resources
- Knowledge of residential care facilities
- Ability to work with people from diverse backgrounds
- Ability to work as a team with other staff members and volunteers
- Detail oriented
- Good communication skills
PHYSICAL REQUIREMENTS:
Ability to lift up to 25 lbs. (usually file boxes)EQUIPMENT USED:
Modern Office Equipment and Relevant SoftwareADA Statement
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
Acknowledgment of Religious Purposes of The Salvation Army:
Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:
Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Qualifications
Skills
Behaviors
Preferred
Detail Oriented
Motivations
Education
Required
High School or Equivalent or better.
Experience
Preferred
Experience working in residential care facilities
Experience working in residential care facilitiesExperience in human services
Experience in human servicesLicenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Working as a Front Desk Clerk in San Jose, especially within community-focused roles, demands strong communication, familiarity with local resources, and empathy. Proficiency in managing administrative tasks alongside interacting with diverse populations enhances effectiveness in such positions.
Career growth for Front Desk Clerks often involves gaining specialized certifications or transitioning into administrative management or social services roles. Building experience in community outreach and residential care operations in San Jose can open pathways to supervisory or program coordinator positions.
Daily hurdles include balancing administrative duties with compassionate client interactions, handling security protocols, and maintaining accurate records. The role requires adaptability to address unexpected situations while supporting housing directors and coordinating with staff and volunteers.
Unlike corporate front desk jobs, this position integrates community service with administrative tasks, prioritizing empathy and support for vulnerable populations. The role also involves religious mission alignment, requiring sensitivity to the organization's faith-based goals alongside routine duties.
Clerks support the organization's faith-driven programs by fostering a respectful environment and ensuring their conduct aligns with the Army's religious values. This includes promoting community outreach while maintaining professional and compassionate interactions with clients.
Front Desk Clerks in San Jose generally earn between $16 and $22 per hour, influenced by experience and facility type. Community service roles like those at The Salvation Army may offer competitive wages aligned with non-profit sector standards and local cost of living.
San Jose exhibits steady demand for Front Desk Clerks due to its sizeable service sector and community programs. The tech-driven economy increases competition for administrative roles, but nonprofit and residential care facilities maintain consistent hiring needs.
While a high school diploma suffices, certifications in customer service, first aid, or human services can enhance job prospects. Local training programs focusing on community care and cultural competence are valued by employers in San Jose's social service agencies.
Candidates must demonstrate sensitivity to diverse populations and a commitment to supporting the organization's faith-based mission. Experience in residential care and human services, coupled with the ability to manage security and administrative tasks, is highly prized.
Collaboration with staff and volunteers is integral, ensuring smooth facility operations and comprehensive client support. Front Desk Clerks coordinate closely to maintain security, handle inquiries, and contribute to a compassionate service environment aligned with organizational goals.
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