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Clinical Support Assistant
WellSpan Ephrata Community Hospital
Location : York, PA, 17403
Job Type : Full Time
Date Posted : 1 December 2025
Clinical Support Assistant - Neurosurgery York - Full Time
Schedule
Full Time: 40 hours per week; Monday - Friday Days
General Summary
Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Duties and ResponsibilitiesEssential Functions:
- Clinical Duties: - Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. - Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. - Assists providers with examinations; can serve as a chaperone for exams of a personal nature. - Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. - Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. - Performs EKG's and communicates results to providers. - Performs data entry of POC lab results into the patient's chart. - Assists with safely transporting patients via wheelchair when necessary. - Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. - Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. - Possess the knowledge to keep patients safe in all areas of the patient care setting. - Maintains a visible presence in the clinical area in between tasks. - Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
- Clerical Duties: - Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice - Schedule appointments - Schedule urgent studies and referrals - Completion of patient forms - Monitor and assist with processing forms, faxes, paperwork of the clinical care team - Answer team line, emergency line, doctor line and back door line from MCC (if applicable)
Common Expectations:
- Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.
- Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.
- Maintains cleanliness of work areas as required.
Required for All Jobs:
- Performs other related duties as identified.
- WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
- WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Benefits Offered
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiver support via Wellthy
- Childcare referral service via Wellthy
Physical Demands:
- Standing - Frequently
- Walking - Frequently
- Sitting - Occasionally
- Carrying/Lifting - Occasionally
- Pushing/Pulling - Occasionally
- Kneeling/Crouching - Occasionally
- Reaching - Occasionally
- Talking - Frequently
- Hearing - Frequently
- Repetitive Motions - Occasionally
- Eye/Hand/Foot Coordination - Occasionally
Working Environment:
- Occupational Hazards - Occasionally
- Bloodborne Pathogen - Exposure
QualificationsMinimum Education:
High School Diploma or GED RequiredWork Experience:
Less than 1 year Relevant experience. RequiredLicenses:
- Basic Life Support Upon Hire Preferred and
- Certified Nurse Aide Upon Hire Preferred
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- Life and accidental death insurance
- PTO bridging
- Short term disability
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Freqently Asked Questions
York's healthcare sector is growing steadily, creating moderate competition for Clinical Support Assistants. Candidates with relevant certifications like BLS or CNA tend to have an advantage. Local hospitals, including WellSpan Ephrata Community Hospital, actively seek professionals skilled in patient care and clerical support, enhancing job prospects.
A Clinical Support professional typically juggles patient vital sign collection, specimen handling, assisting with exams, and managing appointment scheduling. The role demands strong multitasking, interpersonal skills, and adherence to healthcare privacy standards, ensuring smooth patient flow and team collaboration in fast-paced environments.
Certifications such as Basic Life Support (BLS) and Certified Nurse Aide (CNA) are highly regarded in York’s medical community. They demonstrate readiness for hands-on patient care and emergency response, making candidates more competitive for Clinical Support Assistant positions at facilities like WellSpan Ephrata Community Hospital.
WellSpan Ephrata emphasizes a team-based approach, combining technical clinical duties with strong patient interaction and clerical responsibilities. Their commitment to compliance, ethics, and patient privacy sets them apart, creating a supportive environment that values both clinical skills and compassionate care.
Staff must balance technical tasks like EKGs and specimen collection with ensuring a welcoming atmosphere. Occasional exposure to bloodborne pathogens requires vigilance and strict adherence to safety protocols. Effective communication with diverse teams and patients is critical to maintaining quality care standards.
Clinical Support Assistants in York typically earn between $30,000 and $38,000 annually, depending on experience and certifications. WellSpan Ephrata Community Hospital offers competitive compensation that reflects local market trends, along with comprehensive benefits enhancing overall job value.
Mastering patient data collection, specimen handling, and point-of-care testing forms the foundation. Developing proficiency in electronic health records and fostering excellent communication with providers and patients open pathways to advanced clinical or administrative roles within healthcare.
While clinical tasks remain consistent, York's larger healthcare facilities may demand broader multitasking, including more clerical coordination. In contrast, Gettysburg roles might focus more on patient interaction within smaller teams, influencing pace and scope of responsibilities.
Beginners often start with hands-on patient care duties, gradually taking on complex tasks like point-of-care testing and EKG administration. Continuous learning and obtaining certifications like BLS or CNA enhance skills, potentially leading to specialized clinical or operational positions within local healthcare networks.
WellSpan fosters a culture rooted in respect, professionalism, and patient-centered care. Clinical Support Assistants benefit from supportive teams, ongoing wellness programs, and ethical standards that encourage personal growth while delivering compassionate healthcare services.
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