Position Details
Program Supervisor EPA Region 2 - Exchange Parent Aide (4686)
*Sign-On Bonus
Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.
Location:Burlington County, Atlantic, Cumberland and Cape May NJ
Job Type/Status:Full-Time; Evening and weekend work may be required to meet the needs of staff and families.
POSITION SUMMARY:
The Program Manager/Supervisor will play an important role in supporting and enhancing our EPA Program including the focus on delivering direct services to families in need. Core responsibilities include overseeing a team of Parent Aides and a Care Manager and ensuring seamless EPA program operations. The Program Manager/Supervisor will provide reflective supervision to support the professional development and well-being of our Parent Aides and Care Manager. In addition, the role will involve providing specialized support to employees with lived experience along with cultivating a supportive and inclusive work environment for the agency. By leveraging their expertise in program management and dedication to supporting families and team members alike, they will contribute significantly to the success and impact of the EPA in-home parenting support initiatives.
Duties and Responsibilities:
Support Parent Aide Program:
Team with the Office of Family Preservation and Reunification Services (FPR) and other DCF offices as needed to develop and implement EPA program policies and procedures.
Coordinate EPA program activities and ensure adherence to program goals and objectives as stated within the Standards of Operation and Practice.
Develop and maintain relationships within the community, including Division of Child Permanency and Protection (DCP&P).
Monitor EPA program outcomes and evaluate effectiveness through data collection and analysis. Oversee Parent Aides and Care Manager:
Recruit, hire, and train Parent Aides and Care Manager.
Facilitate ongoing reflective supervision, coaching, and support to Parent Aides and Care Manager to ensure quality service delivery and opportunities for professional growth.
Conduct regular performance evaluations and provide constructive feedback.
Foster a collaborative team environment among Parent Aides and Care Manager.
Offer specialized support and mentorship to employees who have personal experience with the challenges faced by program participants.
Implement strategies to enhance employee engagement and retention. Provide Direct Service to Families:
Review initial referrals to understand family background, needs and specific reasons for referral. Assign Parent Aide based on best match for the family.
In collaboration with the Parent Aide and Care Manager, conduct intake assessment to determine family needs and goals which informs the development of the individualized service plans in collaboration with families.
Provide coverage as needed for Parent Aides and Care Managers.
REQUIREMENTS:
Bachelor's degree in Social Work, Education, Early Childhood or the equivalent or related experience in the field of Early Childhood
Minimum of three years of case management, home visiting experience, mental health experience or work with at-risk families
Benefits:
At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*
Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
401k Plan
Medical insurance plan options
Dental & Vision Insurance
Prescription Insurance
Life Insurance
Flexible Spending Accounts
Health & Wellness Activities
Ongoing Training & Professional Development Opportunities
Opportunity for advancement
About Employment at Center For Family ServicesApply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org .
DisclaimerMany positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.
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Freqently Asked Questions
While not always mandatory, certifications in social work, early childhood education, or mental health can significantly improve a Program Supervisor EPA Region 2 candidate’s attractiveness in Cape May. Local agencies often value credentials that demonstrate expertise in family services and reflective supervision practices.
In regions like Cape May, Atlantic, and Burlington counties, there’s steady demand for experienced program supervisors in social services. The focus on family preservation and reunification boosts openings, but competition varies by county with Cape May offering unique opportunities due to its community-oriented service providers.
Professionals in this supervisory role often progress toward regional program management or director positions within non-profits. Growth may include broader oversight responsibilities, policy development leadership, or specialized roles focusing on child welfare and mental health program innovation.
This position uniquely combines team oversight with direct family service involvement and reflective supervision. The supervisor manages parent aides, supports employees with lived experience, and ensures program compliance, requiring a blend of hands-on management and empathetic leadership uncommon in standard supervisory jobs.
Center for Family Services emphasizes reflective supervision and mentorship, especially for staff with personal challenges similar to clients. Their approach fosters a supportive work culture that balances professional growth with mental health awareness, enhancing job satisfaction in this demanding supervisory role.
Center for Family Services integrates specialized support for employees with lived experience and prioritizes collaborative team environments. Their comprehensive benefits and commitment to ongoing training set this position apart, making it a compelling choice for supervisors seeking meaningful impact alongside professional development.
Salaries for Program Supervisors in Cape May typically range from $55,000 to $70,000 annually, reflecting nonprofit funding and local cost of living. Additional incentives like sign-on bonuses and comprehensive benefits often supplement base pay, enhancing overall compensation packages.
Cape May's suburban layout means personal vehicle use is common for commuting. Public transit options are limited, so candidates often assess proximity to service locations within Burlington, Atlantic, and Cumberland counties. Flexible scheduling may alleviate peak travel challenges for supervisors.
Cape May’s smaller, tight-knit communities facilitate strong local partnerships but may present resource constraints compared to urban areas. Supervisors benefit from close collaboration with county offices but must navigate geographic spread and varying family needs across multiple counties.
Unlike typical environmental program managers, this role demands expertise in family services, reflective supervision, and direct client interaction. Leadership here involves mentoring staff with lived experience and coordinating social services, blending program compliance with empathetic human support.
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