Warehouse Associate
Posting Details
Job Details
Description
The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to TitleVIIcoordinator@americanfreight.us or by toll-free phone call at 1- 855-733-4357.
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Warehouse Associates working in Portsmouth, VA need to adhere to OSHA standards, especially when handling heavy merchandise and operating in dock areas. Awareness of local safety protocols ensures compliance and reduces workplace accidents, making safety a priority in warehouse operations.
Portsmouth's strategic port location drives steady demand for warehouse roles, including warehouse associates. While competition exists, candidates with experience in inventory management and shipping/receiving processes often find favorable hiring prospects.
Proficiency in inventory control, ability to lift heavy items, and basic documentation skills are crucial. Practical experience with staging merchandise and loading shipments can set applicants apart for entry-level warehouse associate positions.
Typical duties include unloading trailers, moving stock between the dock and sales floor, assembling fixtures, and ensuring accurate shipment documentation. The role demands physical stamina and attention to detail for timely merchandise flow.
Yes, starting as a warehouse associate can lead to supervisory roles or specialized logistics positions. Gaining experience with inventory systems and team coordination often paves the way for advancement.
American Freight emphasizes teamwork between the warehouse and sales floor, with a strong focus on customer service during pickups. Their inclusive culture and safety policies further define the employee experience.
Besides standard inventory duties, associates at American Freight assist customers directly by helping load merchandise into vehicles, reflecting the company’s commitment to attentive service.
Warehouse Associate salaries in Portsmouth typically range from $13 to $17 per hour, depending on experience and shift timings. Positions like overnight associates may offer premium pay rates due to shift differentials.
While both roles involve inventory handling, Warehouse Associates often engage more with customer-facing tasks and shipment documentation, whereas Warehouse Stock Associates focus primarily on stocking and organizing merchandise.
Familiarity with inventory management software, barcode scanners, and basic warehouse equipment like pallet jacks is advantageous. These tools streamline receiving and shipping processes in busy Portsmouth facilities.