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Retail Sales Associate
American Freight
Location : Canton, OH, 44702
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail Sales Associate positions in Canton, OH typically offer a more community-focused environment with potentially less competition than larger metropolitan areas. Local customers may value personalized service, and the cost of living is generally lower, which can affect salary expectations and work-life balance positively.
In Canton, OH, retail associates often need to blend friendly, personalized service with efficient problem-solving, reflecting the region's community-oriented culture. Being familiar with local preferences and seasonal shopping trends can significantly enhance customer satisfaction and sales outcomes.
Success in retail sales hinges on strong communication skills, keen attention to customer needs, and the ability to manage inventory effectively. Retail Sales professionals should also be comfortable leveraging technology to assist customers and maintain organized, appealing sales floors.
Starting as a Retail Sales Associate provides foundational skills in customer interaction and product knowledge. Progression often involves mastering sales techniques, gaining leadership experience, and possibly moving into roles like store management or specialized sales positions.
During busy periods, associates must balance speedy, accurate transactions with personalized service, manage inventory restocking, and handle customer inquiries or issues calmly. Effective multitasking and teamwork are crucial to maintaining a smooth sales floor experience.
American Freight offers structured training programs and ongoing learning opportunities that help associates stay updated on product knowledge and sales strategies. The company encourages teamwork and proactive customer engagement, fostering a supportive environment for career advancement.
American Freight emphasizes flexibility in scheduling, including part-time and full-time options, and values diversity and equal opportunity. The role combines hands-on sales with technology use and teamwork, aiming to create a uniquely customer-focused shopping experience.
Retail Sales Associate salaries in Canton typically range between $11 and $14 per hour, reflecting local market standards. American Freight aims to offer competitive compensation coupled with benefits and flexible scheduling to attract dedicated retail professionals.
While formal certifications are not always mandatory, completing customer service or retail management courses can enhance employability. Familiarity with point-of-sale systems and basic sales techniques is highly valued in Ohio's retail job market.
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