Position Details

Quality Improvement Supervisor (3144)

*Sign-On Bonus

Take advantage of our new sign-on bonus! Center For Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location:East Orange, NJJob Type/Status:Full Time

Duties and Responsibilities:

  • Responsible for personal and collective safety of the organization by displaying consistent mindfulness as well as identifying and reporting safety issues and violations as reported to them.
  • Provides leadership and supervision of program/department staff, including holding regular meetings and trainings to ensure program management
  • Attends all required staff meetings and trainings, program, and Center for Family Services activities.
  • Maintains program compliance with all funding and licensing procedures and requirements
  • Conducts supervision of all CQI specialist, data analyst, and trainers to ensure completion of all monthly audits, data reports, and training requirements are conducted, documented, and completed per ORR and CFS agency regulations.
  • Aggregates and analyzes program level data for reporting purposes.
  • Monitors all concerns regarding documentation, files, and facility regulations as identified by the CQI specialist, data analyst, and trainers to ensure compliance within the program.
  • Assist with training and maintaining compliance by ensuring all new hires and current staff are up to date with required trainings.
  • Monitors, conducts, and develops trainings to ensure ORR and CFS agency requirements are met.
  • Monitors and reviews records on training program attendance, trainings offered, and evaluation measures.
  • Interacts and works with HS/PRS workers and/or community members in a non-biased, inclusive, and respectful way regardless of cultural differences and circumstances.
  • Discusses personal and professional staff issues, when necessary, only with appropriate individuals.
  • Reports all programmatic concerns, data analysis, and reviewed programmatic processes to the program director to ensure compliance is maintained.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Perform other duties as assigned by supervisor.

Qualifications:

  • Preferred Master's Degree in the Behavior Sciences, Human Services, or other relevant social services field or
  • Bachelor's degree in the Behavior Sciences, Human Services, or other relevant social services field with 3-5 years' experience working with the immigrant/refugee population
  • Bi-lingual language fluency in Spanish and English
  • Supervisory Experience
  • Quality Improvement or data management services experience in the educational or professional setting.
  • Demonstrates extensive knowledge of CFS' continuum of services.
  • Displays consistent ethical behavior and sound judgment.
  • Appropriately utilizes supervision process and Agency support in order to best execute assignments, duties, and responsibilities to subordinates.
  • Demonstrates dependability, responsibility, and self-accountability in meeting position expectations.

Benefits:

At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

  • Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
  • 401k Plan
  • Medical insurance plan options
  • Dental & Vision Insurance
  • Prescription Insurance
  • Life Insurance
  • Flexible Spending Accounts
  • Health & Wellness Activities
  • Ongoing Training & Professional Development Opportunities
  • Opportunity for advancement

About the Juntos Program:

Juntos provides temporary shelter to unaccompanied children and teenagers who have crossed the southern border into the United States and are in need of a safe place to live. Our goal is to help children through these difficult circumstances and to minimize the impact by providing a warm and caring home that seeks to reunite children with their family. Services are focused on the safety of every child in our care. We utilize a Nurtured Heart, a trauma informed care approach, which emphasizes physical, psychological and emotional safety for the children in our care and helps them rebuild a sense of control.

About Employment at Center For Family ServicesApply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.orgDisclaimerAll positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages

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