Warehouse Associate
Posting Details
Job Details
Description
The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to TitleVIIcoordinator@americanfreight.us or by toll-free phone call at 1- 855-733-4357.
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success as a Warehouse Associate in Norfolk demands stamina and strength, especially the ability to lift around 50 pounds frequently. This physical capacity ensures smooth inventory flow and timely shipment handling, essential to warehouse operations in this bustling port city.
Warehouse Associates at American Freight often expand beyond basic inventory tasks, gaining skills in merchandise staging, customer service during pick-ups, and fixture assembly. This role offers a solid foundation for career progression into logistics coordination or warehouse supervision.
While general Warehouse Associates handle inventory movement and order fulfillment, logistics associates often focus on optimizing shipment routes, inventory auditing, and coordinating deliveries. Strong organizational skills and attention to detail are vital for both, but logistics roles tend to require deeper process knowledge.
Though not always mandatory, certifications like OSHA safety training or forklift operation can enhance employability for Warehouse Associates in Norfolk. These credentials demonstrate commitment to safety and efficiency, aligning well with the standards of companies like American Freight.
New Warehouse Associates at American Freight usually manage inventory movement between the dock and sales floor, assist in loading/unloading shipments, and support customer pick-ups. Emphasis on teamwork and adherence to safety protocols is integral from day one.
Norfolk's port-driven economy means Warehouse Associates often deal with higher shipment volumes and tight delivery schedules. Navigating this fast-paced environment requires adaptability and effective communication, reflecting local operational demands.
Norfolk's warehouse sector is moderately competitive due to its strategic location. Applicants who showcase physical readiness, reliability, and basic logistics knowledge tend to attract recruiters' attention, especially for reputable employers like American Freight.
Warehouse Associates in Norfolk usually earn between $13 and $17 per hour, depending on experience and shift timings. Full-time roles often include benefits, and weekend or overnight shifts might offer premium pay, reflecting regional market standards.
American Freight emphasizes seamless inventory flow between docks and sales floors, requiring Associates to multitask between shipping, receiving, and customer support. This integration ensures merchandise is presentation-ready, supporting the company's retail operations.
Yes, American Freight encourages cross-training for Warehouse Associates to assist in sales and other operational roles. This approach fosters skill diversification and opens pathways toward supervisory or logistics positions within the company.