Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Coordinates complex discharge planning needs and provides supportive counseling, psycho-social assessment, and interventions for the designated patient populations. Provides patients and family members with the education and advice needed to cope with issues that arise from various emotional or physical problems. Coordinates a variety of services such as crisis intervention, bereavement, client advocacy, referrals, prevention, education, and psychosocial assessments.Job Duties
- Conducts and documents detailed psycho-social assessments/evaluations to interpret social, environmental, and medical needs of the patient and family.
- Manages length of stay by creating a successful discharge plan and by proactively identifying and mitigating issues and barriers to patient care.
- Provides supportive counseling and advocacy to assist patients and/or families with adjustment associated with illness, hospitalization, and/or alternative care placement.
- Considers options such as palliative care, homecare, and other services that work to keep the patient as healthy as possible in the outpatient setting.
- Monitors risk assessment using available tools and implements discharge interventions, as necessary.
- Facilitates the resolution of issues surrounding patient care in a compassionate manner.
- Negotiates with patient, family, and third party payors for an optimum plan of care for patient and family.
- Intervenes and communicates with appropriate individuals (physician team members and insurance companies) to ensure appropriate utilization of resources, quality care, and care facilitation.
- Master’s Degree Social Work
- Less than 1 year experience In an MSW internship program.
- Ability to multi-task and prioritize work.
- Proficient in the utilization of management processes, standards, and managed care.
- Strong analytic skills and ability to measure processes and outcomes in healthcare.
- Effective negotiation skills and ability to influence.
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Freqently Asked Questions
In Allentown, PA, thriving Inpatient Care Managers typically hold a master’s degree in social work combined with strong analytic and negotiation skills. Experience managing complex discharge planning and familiarity with managed care processes significantly enhance effectiveness in healthcare settings like Allen Ear Nose & Throat.
The role demands juggling detailed psycho-social assessments with proactive discharge planning, ensuring patients and families receive education, support, and referrals. This balance fosters smooth transitions from inpatient care to outpatient or home settings, essential in high-quality healthcare delivery.
Advancement often leads to senior healthcare managerial positions overseeing broader clinical services or hospital departments. Gaining expertise in patient experience management and care coordination can open pathways to leadership roles influencing hospital operations and policy.
Allentown's healthcare sector is growing, with moderate competition due to several leading hospitals. Candidates with strong credentials in social work and proven care management skills often have an edge, especially when familiar with local healthcare standards and patient safety protocols.
While a master's degree in social work is mandatory, additional certifications in case management or healthcare administration can be advantageous. Local healthcare employers like Allen Ear Nose & Throat value credentials that demonstrate expertise in patient advocacy and discharge planning.
At Allen Ear Nose & Throat, the emphasis on teamwork, compassion, and advanced technology means Inpatient Care Managers must excel in collaborative problem-solving and patient-centered care. The culture supports proactive communication with multidisciplinary teams for optimal patient outcomes.
Managers here navigate complex discharge scenarios within a forward-thinking health network, requiring adept handling of psychosocial assessments and payer negotiations. The hospital’s high safety and quality standards also demand meticulous adherence to protocols and innovative care coordination.
In Allentown, Inpatient Care Managers usually earn between $75,000 and $95,000 annually, depending on experience and education. This range aligns with regional healthcare management salaries, reflecting the role's responsibility for patient care coordination and operational leadership.
Within hospitals, the focus is on acute care discharge planning and crisis intervention, while outpatient settings emphasize preventative care and long-term health maintenance. This requires managers to adapt their strategies to diverse patient needs and resource availabilities.
Effective discharge planning, resolving care barriers, and proactive risk assessment directly impact patient length of stay. Managers must coordinate with clinical teams and payors to ensure timely transitions while maintaining high-quality care standards.
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