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Shift Supervisor
MOD SUPER FAST PIZZA, LLC
Location : Allentown, PA, 18101
Job Type : Full Time / Part Time
Salary : $14.75 - $14.75 per hour + tip
Date Posted : 2 December 2025
Shift Supervisor
Allentown, PA, US, 18109-9545
Compensation: $14.75 - $14.75 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Job Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
Shift Supervisors in Allentown often rely on calm decision-making and clear communication to handle rush hours efficiently. Balancing team motivation while maintaining quality ensures smooth operations, especially in fast-paced environments like MOD SUPER FAST PIZZA, LLC.
Key leadership traits include coaching aptitude, strategic thinking, and setting a positive example. A Shift Supervisor must inspire team energy, uphold operational standards, and foster an inclusive workplace culture to align with MOD’s brand values.
Beyond moving up to store manager, Shift Supervisors can specialize in training, operational excellence, or community engagement roles. MOD SUPER FAST PIZZA emphasizes internal promotions, offering varied growth opportunities within restaurant leadership.
Candidates should bring at least one year of hands-on customer service or leadership experience, ideally in busy food service settings. Strong interpersonal skills and the ability to coach frontline employees are critical for success.
The hourly wage starts at $14.75 plus tips, which aligns competitively with similar supervisory roles in Allentown’s restaurant industry, factoring in the added benefits like paid time off and insurance eligibility.
Shift Supervisors typically focus on direct crew leadership and shift-level operations, while Shift Managers may handle broader store functions, including inventory and scheduling. Both roles require strong team management but differ in scope and responsibility.
Yes, MOD invests in leadership development by coaching Shift Supervisors in operational standards, team motivation, and maintaining a vibrant store atmosphere, supporting upward mobility through ongoing mentorship programs.
Allentown’s food service industry is moderately competitive, with steady demand for supervisory positions. Employers like MOD SUPER FAST PIZZA value candidates who combine leadership experience with a passion for inclusive service culture.
Besides a fair hourly wage plus tips, perks include paid sick leave, vacation accrual, free meals, pet insurance, gym discounts, and counseling services — benefits that emphasize employee wellness and work-life balance.
Shift Supervisors can expect to work varied shifts, including busy meal periods, to maintain store flow. Flexibility and the ability to stay composed during peak hours are essential, reflecting the dynamic nature of restaurant operations.
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