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Retail Sales Associate
American Freight
Location : Columbus, OH, 43215
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Columbus has a growing retail sector with steady demand for retail sales associates. Job seekers may find moderate competition due to the city's expanding economy, but opportunities at companies like American Freight provide solid entry points for those with strong customer service skills.
Columbus offers various public transit routes, but many retail associates rely on personal vehicles due to store locations. Considering flexible scheduling at American Freight, timing your commute during off-peak hours can improve convenience and reduce travel time.
Strong communication, product knowledge, and adaptability define effective retail sales associates. The ability to recommend fitting merchandise solutions and navigate point-of-sale technology is crucial for delivering satisfying customer experiences and hitting sales goals.
Retail sales associates often progress to supervisory or management roles by demonstrating consistent sales performance and leadership potential. Developing product expertise and mastering customer engagement techniques can open doors to higher responsibilities.
Retail sales associates focus heavily on customer interaction, sales transactions, and merchandising, whereas other roles might emphasize inventory management or logistics. This position requires proactive sales assistance combined with maintaining an inviting store environment.
American Freight emphasizes flexible scheduling and inclusive hiring practices, creating a supportive work culture. Associates benefit from ongoing training opportunities designed to enhance product knowledge and customer service skills tailored to the furniture retail market.
Yes, associates at American Freight must adeptly use point-of-sale systems and online tools to assist customers when in-store items are unavailable. This digital integration ensures a seamless shopping experience and supports meeting sales targets efficiently.
Retail sales associates in Columbus usually earn between $10 and $14 per hour, reflecting local market conditions. At American Freight, compensation may include performance bonuses, making the total earnings competitive within the retail sector.
Hiring timelines can vary, but American Freight often moves quickly to fill retail sales associate roles due to ongoing customer demand. Applicants with flexible availability and relevant retail experience tend to progress through the hiring process faster.
Yes, associates should be prepared for day, evening, and weekend shifts to meet store operational hours. American Freight offers flexible schedules, especially for part-time positions, helping accommodate diverse availability needs.
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