Ralph Lauren
Career Opportunity
PT Brand Ambassador
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Company Description
Position Overview
Essential Duties & Responsibilities
Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.Proactively drives business through focusing on the customer at the core of all decisionsSupports company initiativesParticipates in team training to execute business resultsUtilizes "More Ways to Shop" to drive business results and supports use of new technologyRepresents the customer experience expectations in storeDelivers a consistent experience aligned to RL Brand expectations by supporting the company and store visionChampion of RL core valuesSupports a collaborative environment with the customer at its coreEngages in networking to start to build a clienteleProvides on going feedback to Management on successes and opportunitiesStrengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.Provides necessary feedback to Management on category opportunities or needs.Ensures sales floor and all store standards are met at all time.Experience, Skills & Knowledge
Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Ability to build and maintain positive working relationships with customers, management and co-workers.Freqently Asked Questions
In Leesburg, VA, a Pt Brand Ambassador thrives by combining strong communication with adaptability on the sales floor. Skills like customer engagement, multitasking across stock and register duties, and familiarity with digital shopping tools can significantly boost performance in this competitive retail environment.
Starting as a part-time Brand Ambassador offers a practical entry to retail marketing careers. By consistently exceeding sales targets and mastering customer relationship-building, individuals can open doors to full-time roles with increased responsibilities, including team leadership and strategic brand representation.
Expect a dynamic environment where multitasking between customer service, inventory management, and sales strategy is routine. The role demands flexibility for evening and weekend shifts, physical stamina for standing and lifting, plus promptly adapting to evolving brand initiatives and digital sales technologies.
Ralph Lauren emphasizes a luxury customer experience, requiring ambassadors to embody the brand's core values while leveraging technology like digital catalogs and virtual stores. This focus on an elevated, tech-savvy service distinguishes it from typical retail ambassador roles focused solely on sales.
The company provides ongoing team training and encourages feedback loops between ambassadors and management. Utilizing tools like 'more ways to shop' and alternative purchase methods enhances ambassadors' ability to connect with customers and consistently hit daily and monthly sales targets.
While exact figures vary, part-time Brand Ambassadors in Leesburg generally earn between $14 and $20 per hour. Ralph Lauren’s compensation aligns with this market, often supplemented by performance incentives tied to sales achievements, reflecting the competitive retail wage standards in the region.
Leesburg’s retail market is influenced by its suburban setting with a mix of local shoppers and tourists. Hiring tends to favor candidates who can navigate flexible schedules, adapt to fluctuating foot traffic, and engage diverse customer groups, balancing retail professionalism with community-oriented service.
Leesburg offers several commuting choices including personal vehicles, regional bus lines, and rideshare services. Considering the store’s location and shift times, many Brand Ambassadors find driving most convenient, though proximity to public transit hubs can ease travel during peak hours or for evening shifts.
Applicants often look for roles requiring strong interpersonal skills, the ability to manage multiple tasks in fast-paced settings, and a knack for networking to build a client base. The emphasis on representing a brand authentically while driving sales is a key attraction in job searches.
Embodying the Ralph Lauren brand means delivering a consistent luxury experience through attentive customer service and upholding company standards. Ambassadors actively participate in team collaboration and embrace innovative shopping technologies, reflecting the brand’s commitment to quality and customer-centric retail.
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