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Clinical Support Assistant
WellSpan Ephrata Community Hospital
Location : Lebanon, PA, 17042
Job Type : Full Time
Date Posted : 1 December 2025
Clinical Support Assistant - MG Pain Mgmt - Lebanon
Schedule
Monday through Friday ranging from 730 am through to 500 pm
No weekends/holidays
General Summary
Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Duties and ResponsibilitiesEssential Functions:
- Clinical Duties: - Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. - Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. - Assists providers with examinations; can serve as a chaperone for exams of a personal nature. - Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. - Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. - Performs EKG's and communicates results to providers. - Performs data entry of POC lab results into the patient's chart. - Assists with safely transporting patients via wheelchair when necessary. - Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. - Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. - Possess the knowledge to keep patients safe in all areas of the patient care setting. - Maintains a visible presence in the clinical area in between tasks. - Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
- Clerical Duties: - Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice - Schedule appointments - Schedule urgent studies and referrals - Completion of patient forms - Monitor and assist with processing forms, faxes, paperwork of the clinical care team - Answer team line, emergency line, doctor line and back door line from MCC (if applicable)
Common Expectations:
- Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.
- Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Maintains cleanliness of work areas as required.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
QualificationsMinimum Education:
High School Diploma or GED RequiredWork Experience:
Less than 1 year Relevant experience. RequiredLicenses:
- Basic Life Support Upon Hire Preferred and
- Certified Nurse Aide Upon Hire Preferred
You’re unique and you belong here.
At WellSpan Health, we are committed to treating all applicants fairly, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at careers@wellspan.org . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.
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Welcome. Respect. Value.
Belonging at WellSpan
Quality of Life
Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers market and dining establishments for all tastes.
Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in Central Pennsylvania, Lebanon is within an easy driving distance of Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)
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Freqently Asked Questions
In Lebanon, PA, Basic Life Support (BLS) and Certified Nurse Aide (CNA) credentials are highly valued for Clinical Support roles. These certifications enhance your eligibility and demonstrate commitment to patient safety, which is crucial in well-regarded healthcare facilities like WellSpan Ephrata Community Hospital.
Lebanon's healthcare sector, including WellSpan, sees moderate competition for Clinical Support Assistant roles due to a stable demand for patient care professionals. Candidates with hands-on clinical experience and certifications often stand out amid local applicants seeking positions within community hospitals.
Expect a blend of clinical tasks like vital sign measurements, specimen collection, and EKG performance alongside clerical duties such as managing appointment schedules and processing patient forms. This multitasking reflects the role’s importance in supporting care delivery and maintaining smooth clinical operations.
Starting as a Clinical Support Assistant opens doors to advanced roles such as Clinical Medical Assistant or Clinical Support Coordinator. Gaining experience with patient care, lab testing, and administrative tasks can lead to supervisory or specialized clinical positions within healthcare organizations.
At WellSpan Ephrata, Clinical Support Assistants actively collaborate with providers and clinical staff to ensure efficient patient flow and high-quality service. Their role extends beyond routine tasks, fostering a supportive environment aligned with the hospital’s patient-centered care philosophy.
WellSpan emphasizes work-life balance with weekday schedules free from weekends and holidays, plus comprehensive benefits including medical, dental, vision, and sign-on incentives. These perks support Clinical Support Assistants’ well-being, making WellSpan an appealing employer in Lebanon’s healthcare market.
Clinical Support Assistants in Lebanon typically earn between $32,000 and $40,000 annually, reflecting local living costs and healthcare demands. This range aligns with community hospital standards and accounts for entry-level experience, certifications, and the role’s mixed clinical-administrative nature.
Positions like the one at WellSpan Ephrata Community Hospital usually offer Monday through Friday shifts without weekend or holiday work. This schedule suits individuals seeking consistent daytime hours, enhancing work-life balance in Lebanon's healthcare environment.
Strong interpersonal skills, precision in clinical procedures, and adaptability to handle both technical and clerical tasks are key. Familiarity with point-of-care testing and patient preparation, combined with HIPAA knowledge, equips Clinical Support Assistants to contribute effectively in Lebanon’s patient-focused clinics.
WellSpan rigorously enforces HIPAA compliance, providing training and clear protocols to ensure patient data confidentiality. Clinical Support Assistants receive ongoing guidance to handle sensitive information securely, reinforcing the hospital’s commitment to privacy and ethical care.
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