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Retail Sales Associate
American Freight
Location : Thomasboro, IL, 61878
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail Sales Associates in Thomasboro often tailor their approach to meet the community’s expectations, focusing on friendly, personalized service. Understanding local merchandise demand and seasonal trends helps associates provide relevant product recommendations, enhancing customer satisfaction in this Illinois market.
Thomasboro retail stores typically see higher foot traffic during weekends and early evenings. Associates should be ready for fast-paced customer interactions during these periods, ensuring quick, efficient service while maintaining thorough product knowledge to meet customer needs effectively.
Successful Retail Sales professionals excel in communication, active listening, and problem-solving. Familiarity with point-of-sale technology and inventory management also boosts efficiency. Developing these skills can significantly enhance performance and customer engagement in retail environments.
Retail sales associates can progress to supervisory or managerial roles, such as department manager or store manager, by demonstrating leadership and consistent sales performance. Additional training and certifications related to retail operations often accelerate career growth within this sector.
American Freight offers flexible scheduling options for part-time employees, accommodating various availability including evenings and weekends. Full-time associates typically have more structured hours but may also access some flexibility to balance work-life demands in Thomasboro's retail setting.
At American Freight, associates not only engage in proactive sales but also support merchandising, maintain store appearance, and assist with technology-driven customer solutions. This combination ensures a comprehensive role that goes beyond basic sales to include enhancing overall customer experience.
American Freight has shown steady hiring interest in Thomasboro, reflecting a local demand for sales associates who can work flexible hours. Candidates with experience in customer service and familiarity with retail technology tend to be favored in this competitive environment.
Retail Sales Associates in Thomasboro typically earn between $11 and $15 per hour, depending on experience and schedule flexibility. American Freight’s roles often include performance incentives, making total compensation competitive within the local retail sector.
Yes, starting as a Retail Sales Associate at American Freight can open pathways to specialized roles such as inventory coordinator or sales support specialist. Demonstrating product knowledge and teamwork often paves the way for advancement into these focused positions.
American Freight invests in ongoing training and development for its associates, encouraging skills enhancement and product knowledge mastery. This focus on continuous learning fosters career progression opportunities within the company’s retail operations in Thomasboro.
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