This position is eligible for $2500 retention bonus.

Job Summary:

The Providence CenterBilingual Case Manager Highland Avenue Teamis responsible for providing comprehensive case management services to clients with various needs. This includes assessing client needs, developing and implementing appropriate service plans, and coordinating support services.

The Bilingual Case Manager will be fluent in both English and another language to provide effective communication and support to clients from diverse backgrounds.Duties and Responsibilities:

Conduct client assessments to determine service needs and identify appropriate resources.

Develop and implement individualized service plans in collaboration with clients.

Provide ongoing case management support, including crisis intervention, advocacy, and referrals to community resources.

Regularly monitor and evaluate client progress towards goals.

Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with privacy regulations.

Collaborate with interdisciplinary teams to coordinate service delivery and ensure holistic care for clients.

Participate in regular team meetings, case conferences, and trainings to enhance professional knowledge and skills.

Advocate for clients' rights and access to necessary services within the community.

Support clients in navigating complex systems and overcoming barriers to achieve self-sufficiency.

Maintain positive relationships with community partners and referral sources.

Requirements:

Associate's degree required, Bachelor's degree in Human Services or related fields preferred.

Spanish bilingual preferred.

Proven experience in providing case management services to diverse populations.

Strong knowledge of social services, community resources, and advocacy principles.

Excellent interpersonal and communication skills, with the ability to establish rapport and effectively engage with clients from different cultural backgrounds.

Demonstrated ability to assess needs, develop plans, and coordinate services in a client-centered manner.

Ability to work collaboratively within a multidisciplinary team and maintain effective relationships with community partners.

Strong organizational skills, with the ability to prioritize tasks and manage multiple cases simultaneously.

Proficiency in using case management software and other relevant computer applications.

Care New England Health System (CNE) and its member institutions唯utler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center預re trusted organizations fueling the latest advances in medical research, attracting the nation痴 top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values