Assistant Program Manager - Evangeline's House
Posting Details
Job Details
Description
SHIFT:SUN-THURS, 11:00AM-7:30PM
DEPARTMENT: EVANGELINE’S HOUSE
POSITION TITLE: ASSISTANT PROGRAM MANAGER
STATUS: FULL TIME, NON-EXEMPT
SUPERVISOR: EVANGELINE’S HOUSE PROGRAM MANAGER
MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION
Assist the Program Manager as needed. Provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (12-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 60 days while awaiting placement.
EDUCATION AND WORK EXPERIENCE
- Bachelor’s degree from an accredited college or university and one (1) year of similar, full-time experience working with vulnerable populations
- An associate degree from an accredited college or university and two (2) years of similar, full-time experience working with vulnerable populations
- Or three (3) years of similar, full-time experience working with vulnerable populations
- One or more years of supervisory experience required
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Must be at least 21 years of age
- Pass a Criminal Background Check
- Pass a DSHS Background Check
- Valid Driver’s License with clear driving record; ability to clear a Motor Vehicle Records check
- Successfully complete TSA Driver Training upon hire and annually thereafter
- Produce current negative TB test results; bi-annual negative TB test results required
- Have or obtain prior to working with youth, Child and Infant CPR, Adult CPR, and First Aid
- Have or obtain prior to working with youth, training on Bloodborne Pathogens
- Have or obtain prior to working with youth, WA Food Handler’s Card
- Annual Mandated Reporter training
- Have or take de-escalation and restraint training (Right Response)
- Proficient in typing, organizing and filing
- Working knowledge of Microsoft Office Suite and other software
- Self-motivated and work with minimum supervision
- Maintain confidentiality with personal information
- Working knowledge/experience of customer service, social services and local resources
- Excellent written, verbal and interpersonal skills
- Effectively work with a diverse population in a team environment
- Capable of auditory and visual supervision; verbally and physically interact with children in care
- Possess skills/abilities to successfully work with the challenging behaviors of youth in care
- Effective communication and problem-solving skills
- High personal standards of cleanliness and thoroughness
- Be available to be on-call to cover other shifts during the week; some holidays
ESSENTIAL DUTIES
- Assist with preparing and conducting monthly staff meetings and trainings
- Attend and participate in department meetings
- Participate in recruitment of program staff
- Ability to manage employees and youth successfully within the program’s structure
- Be able to communicate effectively with professional agencies and administration
- Compile Evangeline’s House monthly statistics, as directed
- With direction from Program Manager, oversee and direct staff
- Assist in development/revisions of the program and practices with oversight of Program Manager
- Serve as agency’s public awareness representative along with Program Manager
- Prepare and present disciplinary actions when needed
- Fill in for staff when necessary; provide relief for staff breaks
- Oversee staff schedules, timesheet procedures and breaks
- Keep Background Check Log
- Keep track of and maintain records of training and certificates for staff
- Ensure all required and appropriate paperwork is filed
- Contribute to positive morale in the program
- Develop positive, professional relationships with coworkers
- Support new employees/volunteers by explaining the program and policies and procedures
- Follow and ensure compliance with all Child Safety policies and procedures
- Ensure HIPPA, WAC guidelines, contract, licensing and local policy and procedures compliance
- Model appropriate social and interpersonal behaviors for youth
- Comply with youth disciplinary guidelines
- Properly implement behavior management (de-escalation and restraint)
- Assist in planning activities and participating when necessary
- Manage youth transportation needs, HEART Program, school bus schedule and off-site needs
- Accompany youth to school and appointments as needed (driving, riding or walking)
- Ensure the safety of all children in care
- Administer medications to youth and document daily
- Complete intake and discharge paperwork, when needed
- Communicate (and document) with caseworkers and other agencies regarding youth in care
- Ensure repair and supply requests are communicated as required
- Conduct and/or oversee monthly fire drills; report written results to the Program Manager
- Maintain facility security by ensuring windows and doors are locked; report any security concerns
- Clean the facility and do laundry when needed
- Assist with snow removal when necessary
- Work different shifts on occasion
- All other duties as assigned
PHYSICAL REQUIREMENTS
- Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
- Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
- Operate a telephone
- Operate a desktop computer
- Access and produce information from a computer
- Understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Qualifications
Skills
Required
Bloodborne Pathogens
CPR/AED
Behaviors
Motivations
Education
Required
High School or Equivalent or better.
Preferred
Bachelors or better in Social Work or related field.
Experience
Required
3 years:
Similar, full-time experience working with vulnerable youth1 year:
Supervisory experienceLicenses & Certifications
Required
Food Handler's Card
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Spokane, Assistant Program Managers often engage deeply with local foster care systems and community resources, reflecting regional social service needs. This role demands familiarity with Washington state regulations and a commitment to supporting vulnerable youth in emergency placements, distinguishing it from similar roles in other regions.
Candidates with a bachelor's degree or equivalent experience in social work or related fields, along with supervisory experience and certifications like CPR and bloodborne pathogens training, stand out. Local knowledge of Spokane’s social services and a clean driving record also enhance suitability for these positions.
Emerging leaders must excel in staff supervision, conflict resolution, and program development. Strong communication with agencies and the ability to manage complex youth behaviors are essential. Experience in data reporting and compliance with child safety laws further supports career progression.
The Salvation Army provides a mission-driven environment emphasizing compassion and community impact. Employees benefit from structured training in de-escalation and mandated reporting, opportunities for professional growth, and support working with vulnerable populations, all within a faith-based organization.
This position directly advances The Salvation Army’s mission by providing shelter, care, and supervision to foster youth in crisis. The Assistant Program Manager ensures program compliance and fosters positive relationships, embodying the ministry’s values through hands-on service in Spokane's community.
Assistant Program Managers in Spokane working with youth programs generally earn between $45,000 and $55,000 annually, depending on experience and certifications. This range reflects the cost of living and demand in the region for professionals skilled in social services and program management.
Spokane offers a moderately competitive market for Program support roles, with fewer applicants than major cities but a strong focus on local community engagement. Applicants with specialized training and local experience often have an advantage in securing positions within nonprofit organizations.
Managing foster youth in emergencies involves navigating complex behavioral issues, coordinating with multiple agencies, and ensuring compliance with safety regulations. In Spokane, limited placement options and transportation logistics add layers of complexity, requiring adaptability and strong problem-solving skills.
Certifications in CPR (adult, child, infant), bloodborne pathogens training, food handler’s card, and mandated reporter training are crucial. These credentials ensure safety and compliance when working with vulnerable youth, reflecting The Salvation Army’s rigorous standards in Spokane’s care programs.
Yes, the role requires flexibility, including on-call availability and working various shifts, sometimes covering holidays. This scheduling supports continuous care for youth and program operations, demanding reliable time management and a commitment to the organization's mission.
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