Center Operations Manager II
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Job Details
Description
How to Maximize
Join an industry leader.
Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.
We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.
Center Operations Manager II
This Is What You’ll Do:
- Maintains a thorough understanding of and ensures total operation is compliant with state and
federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP)
to maintain the highest production standards and ensure facility compliance. - Assists in hosting internal and external inspections conducted by regulatory agencies and
customers - Collaborates in quality improvement initiatives to enhance operational efficiency and product
quality. - Collaborates with relevant departments to implement corrective and preventive actions (CAPA) to
address identified issues. - Responsible for mitigating and resolving safety concerns.
- Oversees the performance of preventive maintenance of donor center equipment to ensure that
the equipment is well-maintained and in good working order. - Prepares product shipments and ensures compliance per Standard Operating Procedures.
- Assists with achieving targeted production in quantity and quality as well as optimizing operational cost to meet and exceed targeted objectives to include
inventory management. - Responsible for providing feedback for comprehensive employee performance evaluations,
performance improvement plans, individual development plans and corrective actions as
applicable. - Collaborates on employment decisions to include hiring, promotions, demotions, and terminations
that strategically align with both employee and business needs. - Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence
in production zones. - Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
- Assists with the coordination of staff and leadership meetings to enhance efficiencies and
productivity. - Performs other related duties as assigned.
This Is Who You Are:
- Nurtures robust and positive culture within the donor center, exemplifying core values.
- Facilitates optimal productivity in production areas by providing necessary assistance as required.
- Cultivates a positive and respectful rapport with donors, fostering retention, referrals, and growth.
- Promotes Safety, Health, and Environment Policies & Procedures. Ensure safety training and
safety practices are implemented and followed within the center. - Strong communication, organizational skills.
- Excellent written, verbal, and interpersonal communication skills required.
This Is What it Takes:
- Trained in all production areas.
- Bachelor’s Degree preferred. Other combinations of education and experience may be
considered. - 1-3 years of operations and/or process management/supervisory experience preferred
- 1-3 years of people management required including recruiting, training, etc.
- Ability to function effectively in a fast-paced environment with frequent interruptions required.
- Background in financial management and/or budgeting preferred.
- Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically
after hours.
Do Satisfying Work. Earn Real Rewards and Benefits.
We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401 (k) retirement plan
- Paid time off
- Company-paid holidays
- Personal time
More About Octapharma Plasma, Inc.
Interested? Learn more online and apply now at:
octapharmaplasma.com
INNER SATISFACTION.
OUTSTANDING IMPACT.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success as a Center Operations Ii in Milwaukie requires strong leadership in regulatory compliance, adeptness in managing operational workflows, and the ability to foster positive team dynamics. Familiarity with FDA, OSHA, and GMP standards alongside effective communication skills are crucial to drive efficiency in plasma collection centers.
Center Operations Ii roles often pave the way toward senior operations leadership, including regional management or director roles. Gaining expertise in compliance, quality initiatives, and staff development enhances promotion prospects, especially in healthcare-centric companies like Octapharma.
Challenges commonly include balancing stringent regulatory compliance with operational efficiency, handling unexpected equipment maintenance, and addressing staffing dynamics. Adaptability to frequent interruptions and maintaining a positive culture while ensuring donor satisfaction are key hurdles.
Octapharma offers a global footprint with extensive biopharmaceutical experience, providing unique exposure to cutting-edge patient therapies. The company emphasizes comprehensive training, competitive benefits, and a culture of safety, making it a standout employer for operations professionals.
Center Operations Ii actively supports compliance by coordinating internal and external inspections, enforcing SOP adherence, and leading corrective action plans. This role is pivotal in sustaining Octapharma’s commitment to quality and patient safety within plasma collection operations.
In Milwaukie, Center Operations Ii salaries generally range from $65,000 to $85,000 annually, reflecting regional cost of living and sector demand. Experience in regulatory compliance and people management can push compensation toward the upper spectrum.
Milwaukie’s healthcare operations market is moderately competitive, with steady demand for skilled managers familiar with regulatory standards. Candidates demonstrating multifaceted experience in leadership and compliance tend to have an employment edge.
Milwaukie’s community values work-life balance and safety, impacting expectations for operational leaders to promote health-conscious environments. Employers often emphasize collaborative teams and flexible scheduling to align with regional workforce preferences.
Certifications like Certified Manager (CM), Lean Six Sigma, or OSHA safety qualifications boost credibility. Oregon’s regulatory landscape also values credentials related to healthcare compliance and process improvement.
Yes, operational oversight skills from distribution or contact centers translate well, especially in managing workflows, staff coordination, and compliance. Such cross-industry experience enriches problem-solving and efficiency tactics in plasma center environments.
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