Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail Sales Associate roles in Maineville often feature closer community engagement and a more personalized customer experience compared to urban centers. The pace may be steadier, with less competition than metropolitan areas, offering opportunities for employees to build strong local connections and grow in a supportive environment.
In Maineville, retail sales associates might face seasonal demand shifts influenced by local events and economic factors. Understanding community preferences is key to meeting customer needs effectively, and flexibility in scheduling helps address weekend and evening traffic peaks commonly seen in this region.
To thrive in retail sales, honing active listening, product knowledge, and problem-solving skills is critical. Familiarity with point-of-sale technology and the ability to navigate online inventory systems can set candidates apart, enabling a seamless shopping experience that drives sales and customer loyalty.
Many Retail Sales Associates progress into supervisory roles, store management, or specialized positions like merchandising and inventory control. Gaining sales certifications and expanding product expertise can accelerate growth, while demonstrating leadership and consistent performance often opens doors to higher responsibilities.
Daily tasks include organizing merchandise displays, restocking shelves, and providing tailored product recommendations. Handling transactions, responding to customer inquiries, and collaborating with team members to ensure the sales floor remains inviting are integral to sustaining store standards and boosting sales.
American Freight emphasizes proactive consultation, equipping associates with technology to enhance customer solutions when items are unavailable in-store. Their approach fosters a supportive atmosphere where associates contribute to both the merchandising excellence and personalized service that define the brand experience.
American Freight champions an inclusive workplace that respects diversity across all dimensions. Employees can expect a respectful environment with equal opportunities in hiring, promotion, and training, fostering a culture where varied backgrounds are valued and contribute to a vibrant retail team.
Retail Sales Associates in Maineville typically earn between $11 and $14 per hour, reflecting the local cost of living and market demand. This range aligns competitively with similar roles nationwide, offering entry-level workers a solid foundation with potential for wage growth through experience and performance.
The position demands flexibility to cover day, evening, and weekend shifts, accommodating customer flow fluctuations. Part-time roles benefit from adaptable scheduling, allowing associates to balance work with personal commitments while contributing effectively during peak sales periods.
Associates leverage point-of-sale systems for transactions and utilize digital tools to check product availability beyond the store. This tech-savvy approach enhances customer service by enabling quick access to inventory data and streamlining purchase processes, aligning with modern retail expectations.
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